What is the job of a real estate agent: general definition, responsibilities, rights

How and where real estate agents work - professional responsibilities

Most real estate agents are in private practice and work for a private company for themselves.
They also have to be entrepreneurs. Less often, but still, there are specialists whose place of work is a real estate agency, or an investment company, or any other organization whose activities are related to real estate operations. To understand who an agent is, you need to know what he does.

The responsibilities of a realtor include:

Collecting information about real estate that is for rent or sale.
Studying the real estate market, determining the demand for certain housing.
On behalf of clients, negotiates sales, purchases, and rentals.
Conducts inspections of sites where advertisements may be located.
Registers proposals that may come from clients.
Looking for buyers for a specific property.
He also searches for tenants for any real estate.
Introduces clients to offers, offers them the most profitable and most suitable option.
Concludes contracts with property owners and formalizes all real estate transactions.
Consults clients on all issues that arise.
Represents the interests of clients, stores documents submitted for the transaction, ensures the safety and confidentiality of data.
Involved in preparing reports on the work done.

Features of the profession

In any case, the rental manager works on a percentage basis, that is, he gets a certain percentage of each transaction made. You will definitely have to maintain constant contact with people. And not only with our own management, but also with clients who want to rent or rent something. Therefore, the characteristic features of the work of a manager for the delivery of commercial real estate or residential premises are traditionally:

frequent business trips and trips;
overtime and irregular schedules;
the inability to predict where and how the working day will end, how long this or that registration will last;
systematic emotional stress.

Commercial real estate is very profitable for such a manager, because it is expensive, and even when renting, substantial sums are paid for it . Therefore, commission rates promise to be impressive; but not everything is so simple and easy. Only those who masterfully know the features of the market, who are ready to deeply and comprehensively study the features of specific objects, will achieve success in this market segment. And the competition there is fierce and merciless.

Working as a commercial realtor, you will have to pay more attention, however, not to the individual characteristics of a particular building, but to general statistics and economic dynamics. The attention of such a specialist must be focused on the demographic specifics of the region, because it is this that determines the supply and demand for certain types of goods and services. It is necessary to carefully monitor the situation with competitors and the offers they make. Even if these proposals are in adjacent price ranges or differ in area.

Each transaction is processed individually. Negotiations can take a long time. The process of coordinating and approving documents and individual contract parameters is no less lengthy. There is very little chance of renting out any large piece of commercial real estate in less than three months. Therefore, the manager will have to develop patience and methodicality.

Interaction with tenants is a meticulous, small-scale job that does not tolerate “cavalry attacks” and “hurricane pace.”

Responsibilities of a real estate agent

The main job responsibilities of a real estate agent are:

purchase and sale or rental of real estate;
answering calls and advising clients;
display of objects (rooms, buildings, offices, etc.);
preparation of documents necessary for the transaction;
conclusion of contracts;
searching for clients and increasing the client base.

When selling an apartment

Agent's rights when selling real estate:

obtaining a power of attorney;
the opportunity to get into the apartment and find out all the necessary information about it;
payment for work performed.

List of responsibilities of a realtor:

consultation;
real estate advertising (before this, he is obliged to take several photographs and place the apartment in his database);
receiving statements and certificates;
selection of buyers, negotiations with them (including showing the apartment);
registration of contracts for the purchase/sale of real estate and related papers;
submitting papers about all actions taken with the apartment to Rosreestr for registration.

When buying an apartment

Responsibilities of a realtor when buying an apartment:

consultation on housing prices and market conditions;
conclusion of an advance agreement and notarization of the transaction;
inspection of available options that suit the client in accordance with his requests;
reviewing options for loans and mortgages, carrying out all necessary actions with banks;
ensuring a meeting between the client and the seller of the apartment, assistance during its inspection;
negotiations with the seller on the terms of the contract and price;
viewing documents related to housing (for example, the number of registered residents), checking the “legal purity” of real estate;
after the parties have agreed on the purchase/sale, the agent is obliged to ensure the correct execution of contracts and all related papers (including the act of acceptance and transfer of real estate), assist in the mutual settlement of the seller and buyer and monitor the successful completion of the transaction ( including elimination of possible violations before the Federal Reserve authorities);
help in obtaining insurance for the apartment (at the client’s request).

Real estate appraisal is not the responsibility of a realtor and he does not have the right to conduct it for a fee if he is not a certified specialist. The realtor is only obliged to initially evaluate possible options for purchase in order to inform the client.

When signing a rental agreement

The agent is obliged to help the client find housing for rent. Help includes:

Regular review of current advertisements
the obligation to answer calls even outside of working hours;
inspect the property (together with the client).

The responsibilities of a realtor when renting a home are almost identical to his responsibilities when buying/selling, the main difference is in the types of documents drawn up.

Real estate companies provide the opportunity to conclude 2 types of contracts: exclusive and standard. A standard agreement is needed when renting small (1-room or 2-room) budget apartments.

In this case, the agent must accept an application from the client, select an apartment/tenant, show it to the client (by organizing a meeting of the two parties) and, with his consent, conclude a rental agreement. If you disagree, continue to look for others through the client base.

An exclusive contract is more expensive; it is concluded when renting business class housing. In general, the responsibilities of a realtor are the same as when concluding a standard contract, but there are some differences:

Search for a tenant according to the client's preferences.
If the tenant is not suitable for the client, the real estate company should advertise his apartment in order to find more suitable tenants.

Responsibilities of a realtor

Understand the features of the market . The real estate market is subject to seasonal fluctuations. The behavior of participants depends on the credit policy of banks, the actions of developers in a particular city, and the presence or absence of government support programs.

You should also study the current situation on the market and get an idea of the average market value of the property.

Free time . Submitting advertisements in newspapers and online resources, posting advertisements on entrances, communicating by phone with potential clients, organizing meetings with them - this will take time.

Familiarize yourself with the legal aspects of purchase and sale . At the stage of completing a transaction, even those who independently found a buyer or seller turn to lawyers for help. There are many nuances in real estate transactions. Removing encumbrances from an apartment (see), obtaining extracts from the Unified State Register and preparing other documents for sale, correctly drawing up an agreement - this is not the whole list of what is necessary to carry out transactions.

Participants are also required to understand the specifics of selling an apartment for less than three years of ownership and purchasing housing with a mortgage or using maternity capital.

All this applies to the work of a realtor. According to statistics, 60 percent of people who sell or buy an apartment on their own end up turning to agents for help.

Requirements for a real estate agent

Here is a list of basic requirements for a real estate agent:

education (secondary or higher);
PC knowledge.

Some employers have additional requirements, such as:

having a personal car;
work experience (real estate);
knowledge of a foreign language (most often English).

Realtor job description

The job description is a fundamental document that provides a detailed definition of all the rights and responsibilities of a realtor . It is a clear and concise list that every real estate agent entering official employment with a professional real estate agency should receive.

The instructions contain a description of the general provisions of the position, a complete and clear list of the employee’s responsibilities, rights are highlighted, and the manager’s responsibilities are specifically defined. A job description is the main document that regulates all work activities of a real estate agent and is formed in accordance with the legislation of the Russian Federation.

Functional responsibilities

It is extremely rare these days for a manager to work alone. Usually he is involved in the work of an entire department, and therefore is forced to coordinate his actions with the activities of other employees. Lease can be expressed in the provision of real estate both for temporary possession and use, and only for temporary use. The manager is obliged to understand this subtlety and understand what and when, under what specific conditions, is transferred to the interested party. In addition, he has a lot of work to do long before the agreement is formed.

Tenants and those who intend to rent out something bring him various documents. It is necessary to carefully study, check, and compare everything with each other and with the norms of the law.

Sometimes one typo in the spelling of a name, in the details of an organization, or in a payment number can literally bring down the whole matter. Not to mention maintaining an optimal balance of rights and responsibilities between the parties.

It is also necessary:

create and maintain up-to-date databases of tenants with contact information;
analyze sales volumes;
put forward proposals to increase these very volumes or at least maintain them at the current level;
look for new tenants;
monitor the fulfillment of conditions under already concluded contracts.

Law on real estate activities

The State Duma has already registered a law on the activities of a realtor. What innovations can be introduced with the adoption of this law? We list the main ones:

Licensing of activities - the realtor will have to buy a license.
Mandatory membership in an SRO - a self-regulatory organization.
The law will establish mandatory requirements for the concluded agreement.
A realtor will be able to obtain information about real estate and its owners from government organizations, housing and communal enterprises and social funds upon presentation of a license, a service agreement and confirmation of his membership in an SRO.

June 9, 2020

A real estate agent should know

A real estate agent, when performing his duties, must know:

regulations, regulations, instructions, other guidance materials and documents regulating real estate transactions;
agencies operating in the real estate market and the types of services they provide; fundamentals of a market economy;
rules for establishing business contacts;
tax conditions for legal entities and individuals; organization of real estate transactions;
rules and procedures for concluding contracts and drawing up necessary documents related to the purchase, sale and rental of real estate;
methods of analysis and procedure for collecting, processing and transmitting information about the real estate market;
real estate market conditions;
basic requirements of standards, technical, quality and other characteristics for real estate;
the procedure for conducting inspections and methods for assessing objects of purchase, sale and rental; current price tags and price lists;
organization of advertising work;
techniques and methods of business communication, negotiations;
basics of land and housing legislation; basics of economics, psychology and labor legislation;
internal labor regulations;
rules and regulations of labor protection.

General definition of functionality

The induction of each new manager begins with a procedure for familiarizing himself with his main responsibilities. The list of responsibilities may vary from company to company , but the main functions of a realtor are similar. They are as follows:

searching for clients,
Negotiation,
providing consultations,
support of transactions, namely: collection of all necessary documents, assessment of real estate in relation to which transactions take place, conclusion of contracts,
conducting real estate market research.

The manager must enter into a written agreement with the client, which details all the services provided as part of the transaction. In the future, this agreement will be the client’s official permission to provide the realtor with his interests. A professional agent is always guided in his activities by the regulatory legal acts of the Russian Federation, such as: housing, land, administrative and family codes, regulations, orders and instructions. Depending on the terms of the contract, the manager may continue to serve the client after the transaction .

Where does a real estate agent work?

A realtor is a type of activity that allows you to conduct real estate transactions in different variations of employment:

Employment in a real estate agency;
Be an independent realtor, both with and without opening your own individual entrepreneur;
Employment in investment companies;
In the company of a developer;
In social organizations providing services in real estate transactions.

Types of real estate agencies

There are 3 types of real estate agencies:

Classic . Agents conduct the transaction completely independently: they place advertisements, answer calls, deal with legal intricacies, communicate with the client, etc. The agency takes 30-50% of the commission amount for the transaction.

Example. The agent sold the apartment for 1 million rubles. The commission on the sale is 5% or 50,000 rubles. The agency spends at least 30% - 15,000, and the realtor receives 35,000 rubles.

With division of labor . In such agencies, one realtor is responsible for marketing, the second shows apartments, the third is responsible for lead generation, the fourth checks legal details, etc.

Svetlana, individual entrepreneur for the portal News.ners.ru (Moscow): - I rent offices. I take calls myself. A colleague selects suitable objects for the application, arranges a showing and transfers the application to the employee who will show the object. Negotiations and conclusion of the deal are left to me. If necessary, I hire consultants. The employee who selects objects works for a salary. Those who conduct showings receive a fixed amount for each visit, regardless of the result.

Agencies for agents . So far there are few of these in Russia. They provide realtors with an office, legal support, assistance in processing mortgage transactions, a CRM system, a training center with a library, and also conduct seminars so that specialists can improve their skills within the agency’s walls. In this case, the commission from transactions remains entirely with the realtors. In return, they are charged a monthly fixed fee of 3-7 thousand rubles.

How necessary are the services of a real estate agency when buying an apartment?

Cooperation with a realtor does not provide a complete guarantee of the reliability of the transaction. At the same time, the agent’s liability is practically absent, and the buyer will have to defend his rights in court if third parties make claims for the purchased living space on his own.
There is a possibility of running into an unscrupulous agent who will not look for the most suitable apartment, but will try to convince the client to buy the property that is most profitable for the realtor himself.
Agency services are quite expensive. The minimum realtor commission is about 3-4% of the cost of the apartment, but it can easily reach 8%. Thus, for a transaction with a one-room apartment that costs 5 million rubles, the realtor will receive at least 150 thousand rubles. However, some services that are essential when purchasing a home can only be provided for an additional fee. Therefore, it is always necessary to ask what specific actions of agents are included in the paid “package”.

We recommend reading: Sample contract for the purchase and sale of a house and land

Realtor rights

The agent has the right not to advise clients on issues that are not within the scope of his competence and the list of services under the contract. He is not responsible for this, but it is his direct responsibility to inform and advise on real estate objects that appear within the framework of the transaction.
Errors, shortcomings in the activities of government services and institutions, or any illegal actions of government bodies are not the realtor’s area of responsibility. But the experience and knowledge of a specialist can tell you how to avoid such situations.

As a representative of the client, the realtor cannot independently set or change the price set by the client or advertise his property (unless the client consents or the obligations are specified in the service agreement).

Rights

3.1. The real estate agent has the right to take action to prevent and correct any violations or non-compliances.

3.2. A real estate agent has the right to receive all social guarantees provided for by law.

We suggest you read: Is it possible to rent out and rent an apartment without a contract: what is the fine {q}

3.3. A real estate agent has the right to demand assistance in the performance of his duties and rights.

3.4. A real estate agent has the right to demand the creation of organizational and technical conditions necessary for the performance of official duties and the provision of the necessary equipment and inventory.

3.5. A real estate agent has the right to familiarize himself with draft documents relating to his activities.

3.6. A real estate agent has the right to request and receive documents, materials and information necessary to perform his job duties and management orders.

3.7. A real estate agent has the right to improve his professional qualifications.

3.8. A real estate agent has the right to report all violations and inconsistencies identified in the course of its activities and make proposals for their elimination.

3.9. A real estate agent has the right to familiarize himself with documents defining the rights and responsibilities of his position, and criteria for assessing the quality of performance of official duties.

Real Estate Agent's Responsibility

The real estate agent is responsible in the following cases:

1. For improper performance or failure to fulfill one’s job duties provided for in this job description - within the limits established by the labor legislation of the Russian Federation.

2. For offenses committed in the course of their activities - within the limits established by the current administrative, criminal and civil legislation of the Russian Federation.

3. For causing material damage to the organization - within the limits established by the current labor and civil legislation of the Russian Federation.

Job description for a real estate agent - sample 2019. Job responsibilities of a real estate agent, rights of a real estate agent, responsibilities of a real estate agent.

Where to get training

In addition to higher education, there are a number of short-term training on the market, usually lasting from a week to a year.
The Institute of Professional Education "IPO" invites you to take distance courses in the field of "Real Estate Transactions" (there are options 256, 512 and 1024 academic hours) to receive a diploma or state-issued certificate. We have trained more than 8,000 graduates from almost 200 cities. You can undergo external training and receive interest-free installments.

Real estate agent 1.1.

A real estate agent is classified as a specialist.

(name of the enterprise, organization, institution) (head of the enterprise, organization, institution) This job description defines the functional duties, rights and responsibilities of a real estate agent.

belongs to the category of technical performers.

Relationships by position: head of the sales department, director of the enterprise Person appointed in accordance with the established procedure

Qualification requirements for a real estate agent:

secondary vocational education without requirements for work experience Regulatory legal acts, instructions, other guidance materials and documents regulating real estate transactions.

real estate agent 1.1.

This job description defines the functional duties, rights and responsibilities of the real estate agent “_______” (hereinafter referred to as the “Organization”). 1.2. A real estate agent is appointed and dismissed in accordance with the procedure established by current labor legislation by order of the head of the Organization. 1.3. The real estate agent reports directly to the _________ Organization.

1.4. A person with secondary vocational education and special training according to an established program is appointed to the position of real estate agent without any work experience requirements.

1.6.

Agent - from lat.

refers to the section “General industry qualification characteristics of positions of workers employed in enterprises, institutions and organizations.”

The job description of a real estate agent must reflect the following points: 1) Job responsibilities. Carries out work on the purchase, sale or rental of real estate on behalf and on behalf of clients. Receives information about properties being sold or leased and the requirements of potential buyers or tenants.

Studies supply and demand in the real estate market. Registers incoming proposals for the sale or lease of real estate, conducts a fact-finding inspection of them.

We suggest you familiarize yourself with: Receipt for debt for renting an apartment sample - Apartment debts - Catalog of articles

Pros and cons of being a real estate agent today

In the modern world, the profession of a real estate agent is common.

The thing is that it has many advantages:

Free work schedule. As a rule, specialists can start their working day at lunchtime or even in the evening, because many meetings with clients take place after 17-18 hours. This type of work is especially suitable for mothers with children. They can plan their day to spend time with family and work.
High wages. Your salary depends not on the employer, who can find an argument and underpay you, but on you, on the number of transactions completed.
Possibility to organize a workplace close to home.
Lack of routine. Every specialist can draw up an agreement and conduct a transaction.
New friends and contacts will appear.
Communication with people.
There are no age restrictions for employees - pensioners can also work in real estate.
Opportunity to become a real estate professional.
Possibility of taking advanced training courses.
You can retrain as a realtor to a specialist in any other field.

There are also disadvantages to being a real estate agent:

There is no fixed salary.
Finding clients is very difficult.
Earnings from the first or second transaction do not arrive immediately - after a month.
Negative attitude from clients, as if realtors can deceive.
There is no mark in the work book.

Perhaps, specialists who were able to get through the first six months of difficult work can confirm that it will be easier further. Since the contact database will expand over time, there will be more clients, some deals will “fall” on you.