Job description of gas service dispatcher
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— organization of production planning and dispatching in the organization;
— production capacity of the organization and its divisions;
— specialization of the organization’s divisions and production connections between them;
— range of products, types of work (services) performed;
— organizing the work of industrial warehouses, transport and loading and unloading operations in the organization;
— fundamentals of the organization’s production technology;
— technical requirements for the organization’s products;
— organization of operational accounting of the progress of production and delivery of finished products;
— means of computer technology, communications and communications;
— fundamentals of economics, organization of production, labor and management;
— rules and regulations of labor protection.
2. FUNCTIONAL RESPONSIBILITIES
Note.
Occupational Safety and Health
I. General provisions.
The head of the dispatch service belongs to the category of managers, is hired and dismissed by order of the director of the organization upon the recommendation of ______________________
A person with a higher technical or engineering-economic education and at least 3 years of experience in management positions is appointed to the position of head of the dispatch service. The head of the dispatch service is directly subordinate to ________________________________ Subordinate to the head of the dispatch service is __________________________________
In his activities, the head of the dispatch service is guided by: - legislative and regulatory documents on the issues of the work performed; — methodological materials concerning relevant issues; — the charter of the organization; — labor regulations; — orders and instructions from the head of the organization; — this job description; — _____________________________________
The head of the dispatch service must know: regulatory legal acts, methodological materials on production planning and operational production management; organization of production planning and dispatching in the organization; production capacity of the organization and its divisions; specialization of organizational units and production connections between them; nomenclature and types of work performed; system of organization and mechanization of dispatch service; range of products, types of work (services) performed; organizing the work of industrial warehouses, transport and loading unloading operations in the organization; fundamentals of the technology of production of the organization's products; technical requirements for the organization's products; organization of operational accounting of the progress of production and delivery of finished products; means of computer technology, communications and communications; system of organization and mechanization of dispatch service; fundamentals of economics, organization of production, labor and management; basics of labor legislation; rules and regulations of labor protection, safety, industrial sanitation and fire protection; — ___________________________________
During the absence of the head of the dispatch service, his duties are performed in the prescribed manner by an appointed person who bears full responsibility for their high-quality, efficient and timely implementation.
II. Job responsibilities.
Head of the dispatch service: Using computer technology, communications and communications, carries out operational regulation of the progress of production and other types of core activities of the organization or its divisions in accordance with production programs, calendar plans and shifts - daily assignments. Takes measures to maximize the use of the organization’s production capacity, promoting rational loading of equipment, increasing the shift ratio, and creating conditions for efficient work of personnel. Organizes operational production planning and dispatching. Coordinates the work of the organization's departments, production transport and warehouses, and conducts dispatch meetings. Controls the provision of workshops and areas with the necessary raw materials, materials, structures, components, equipment, as well as transport and loading and unloading equipment. Manages the implementation of normative and planned calculations to determine the size of launch batches, delivery dates and inventory standards. Carries out systematic monitoring of the availability of reserves at the level of established standards in workshops and areas, the uninterrupted promotion of products through the production flow, and the implementation of delivery schedules for finished products or completed works (services). Ensures timely receipt of the necessary planning documentation for operational control of production progress. Provides methodological guidance to dispatch services of the organization's production divisions. He studies advanced domestic and foreign experience in the field of operational production management, takes part in the development and implementation of measures to improve production planning, dispatching and operational accounting and control of production progress, and the introduction of technical means of operational production management. Manages the summing up of the work and assessment of the activities of the enterprise divisions in implementing production programs for product release. Participates in work to improve specialization and cooperation of production, increasing its efficiency. Ensures timely accounting of product output and work performed, and preparation of established reports. Organizes work to improve the qualifications of dispatch service employees. Manages the work of dispatchers, controls their maintenance of dispatch logs and other technical documentation.
III. Rights.
The head of the dispatch service has the right to: Act on behalf of the service and organization and represent its interests in relations with other structural divisions of the organization and other organizations on issues within his competence. Get acquainted with the draft decisions of the head of the organization concerning the activities of the statistics service. Attend meetings and meetings of the organization regarding the activities of the service. Submit proposals for improvement of the organization’s activities, improvement of forms and methods of work for consideration by the head of the organization; comments on the activities of the organization and individual structural divisions; options for eliminating existing shortcomings in the organization’s activities. Request personally from structural divisions and independent specialists the necessary information and documents. Sign and endorse documents within your competence. Submit proposals on the appointment, relocation and dismissal of employees of a structural unit for consideration by the head of the organization; proposals to encourage them or to impose penalties on them.
IV. Responsibility.
The head of the dispatch service is responsible: For failure to perform (improper performance) of his job duties provided for in this job description, within the limits determined by the current labor legislation of the Russian Federation. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation. For causing material damage - within the limits determined by the current labor, criminal and civil legislation of the Russian Federation.
Job Description for Emergency Gas Service Dispatcher
On the eve of July 1, 2020, the day when Federal Law No. 122 of May 2, 2015, which defines the specifics of the application of professional standards in Russia, will come into force, RosKvartal has launched a series of articles, the purpose of which is to introduce you, dear readers, to professional standards in the housing and communal services sector.
Continuing the conversation about elevator safety, today we propose to discuss the professional standard for an emergency rescue service dispatcher (hereinafter referred to as the ADS dispatcher), approved by Order of the Ministry of Labor of Russia No. 1120n dated December 25, 2014.
Emergency dispatcher
The specialist who is the first to learn about emergencies and various malfunctions of engineering and technical equipment from the owners of residential premises and organizations must be able to quickly respond and clearly transmit information to emergency services, as well as monitor whether troubleshooting work is being carried out at the proper level.
Carrying out emergency work at gas stations (gas filling stations, gas pumping stations) carried out jointly with their personnel.
3.16. Conducting training sessions, control calls with emergency units and gas service personnel in workers’ settlements and rural areas, performing emergency work at least once every 6 months for each type of accident and with each unit according to the approved “Accident Localization and Elimination Plan” "
3.17.Organization of interaction with all services of the LLC.
3.18.Maintenance of vehicles, mechanisms, equipment, instruments, fixtures, inventory, tools, personal protective equipment and technical documentation in technically sound condition.
4.Management
4.1.
Regulations on service". At the same time, responsibility for ensuring the constant readiness of the emergency service to localize and eliminate accidents remains personally with the chief engineer of the LLC.
1.13. ADS of the gas industry takes part in localizing accidents in the gas supply systems of organizations and departments (factories, agricultural enterprises, etc.) that have their own gas services, at their request, and in extreme conditions, independently, by disconnecting these enterprises from the gas supply system city (village), if necessary, provides methodological assistance to these services.
1.14. ADS is involved in emergency work at gas filling stations (GNS), auto-gas filling stations (AGFS), gas filling points (GNP) together with their personnel, which should be determined by the plan for localizing and eliminating possible accidents at GNS, AGZS, GNP.
Job Description for Dispatch Service Operator
With the introduction of telemechanization and an automated gas management system, the role of the dispatch service increases significantly, and it becomes independent.
STO DI Fitter for servicing heating networks PUT INTO EFFECT: By Decision TES-5/30 dated November 28, 2014 1. General provisions 1.1. Full job title: mechanic for servicing heating networks. 1.2.
In addition to the foreman, such a document must be provided by workers on duty. The report must contain information about the work performed.
Job responsibilities of a gas service dispatcher
Attention
Get acquainted with the draft decisions of the enterprise management concerning its activities. 4.2. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.
4.3. Receive information and documents from heads of structural divisions, specialists on issues within his competence.
4.4.
Involve specialists from all structural divisions of the enterprise to resolve the responsibilities assigned to it (if this is provided for by the regulations on structural divisions, if not, with the permission of the head of the enterprise).
4.5. Require the management of the enterprise to provide assistance in the performance of their official duties and rights.
4.6. [Enter as appropriate].
Job responsibilities and rights of the dispatcher
According to the Charter of fire departments, the requirements and responsibilities of a fire department dispatcher include:
- knowledge and compliance with the requirements for official conduct of a Federal Border Guard Service employee, provided for in Article 13 of the Federal Law of May 23, 2016 N 141-FZ “On service in the federal fire service of the State Fire Service and amendments to certain legislative acts of the Russian Federation”;
- knowledge and compliance with the restrictions, prohibitions and responsibilities associated with service in the Federal Fire Service, provided for in Article 14 of the Federal Law of May 23, 2016 N 141-FZ “On service in the federal fire service of the State Fire Service and amendments to certain legislative acts of the Russian Federation”;
- ensure high-quality acceptance (transfer) of duty;
- know the operational situation in the fire protection garrison, the deployment and areas (subareas) of departure of units, objects to which units are sent to an increased call number upon the first report of a fire, waterless areas (areas);
- receive and process fire (call) messages via telephone lines or other means;
- monitor the dispatch of forces and means of units to the place of fire (call) in accordance with the schedule of visits of the fire brigade garrison to extinguish fires and carry out rescue operations;
- Conduct twice a day checks for communications between units and life support services;
- inform fire brigade officials about the departure of units;
- disseminating information and orders from the garrison chief and other officials to all units;
- maintain official documentation of the radiotelephone operator;
- obtaining information about the availability and condition of forces and assets in units;
- prohibit (after agreement with the operational duty officer) the departure of guards (duty shifts) to the vocational training facility, PTZ in the event of insufficient forces and means of fire resources involved in extinguishing the fire and conducting emergency control;
- control the correctness of radio exchange between departments.
The fire department dispatcher has the right to:
- appropriate conditions necessary to perform official duties;
- familiarization with the job description and other documents that define his rights and responsibilities;
- legal rest according to the legislation of the Russian Federation;
- wages, which is the main means of his material support;
- obtaining, in the appropriate manner, information and materials that are necessary to perform official duties;
- protection of personal data;
- promotion based on his career achievements;
- undergoing vocational training and obtaining additional education;
- medical support in accordance with the legislation of the Russian Federation.
Job responsibilities of a gas service dispatcher
Among other things, the procedure for processing incoming requests is prescribed:
- registration of the application in the journal;
- clarification of the reasons and nature of the complaint;
- making a prompt decision, if necessary, connecting other emergency repair services;
- recording the dispatcher’s decision in a journal or GIS housing and communal services, depending on how exactly requests are recorded;
- transferring to the applicant the number assigned to the complaint, as well as informing him about the time frame for solving the problem and the activities that will be carried out;
- organizing the execution of the application within the time limits specified by law.
Registration of residents' requests
Complaints are recorded in a special journal or in an electronic accounting system (if available).
II. Job responsibilities
The responsibilities of the dispatcher include:
1. Monitoring the operation of elevators, engineering equipment and dispatch control equipment:
— Monitoring signals about the operation of elevators and engineering equipment sent to the control panel
— Monitoring the serviceability of the equipment of the dispatch control system
— Control of the operation of engineering equipment from the dispatch console (except for remote activation of elevators)
— Transfer of information from the dispatch console in accordance with the algorithms for the functioning of the dispatch control system
— Accounting for the issuance and return of keys to premises containing equipment for elevators, technical and other office premises
— Accounting for identified malfunctions of elevators, engineering equipment, and dispatch control system equipment
2. Reception of applications for malfunctions of elevators and engineering equipment:
— Reception and recording of applications for malfunctions of elevators and engineering equipment of buildings and structures received from citizens and organizations
— Instructing citizens who contact the dispatch service about the rules of behavior in the cabin of a stopped elevator, as well as actions in emergency situations
— Providing recording of conversations with subscribers
3. Organization and verification of work to eliminate malfunctions of elevators, engineering equipment, dispatch control system equipment:
— Issuing tasks to dispatch service personnel to perform work to eliminate malfunctions of elevators, engineering equipment, and dispatch control system equipment
— Notifying the relevant emergency services, local government and executive authorities, dispatch services about emergencies and accidents, calling emergency medical services (if necessary)
— Monitoring the elimination of elevator malfunctions by the dispatch service (emergency service) personnel (evacuation of passengers from the cabin of a stopped elevator), engineering equipment, equipment of the dispatch control system
— Coordination of actions of dispatch service personnel and emergency (emergency) services
— Accounting for the commissioning and recording of downtime of elevators (evacuation of passengers from a stopped elevator) and engineering equipment
Job responsibilities of a gas service dispatcher
- maintaining a journal in the prescribed form in which all customer complaints and requests are recorded;
- transfer of information about complaints to the service that verifies this data;
- transfer of information to employees who notify the population about preventive shutdowns and
- the timing of operations to repair and restore water supply, gas supply, electricity supply, etc.;
- informing the person from management responsible for implementation about the work;
- control over the timing and quality of repair and preventive operations.
