What is included in the rent receipt
The amount to be transferred includes the portion spent on utilities. The columns are filled in with readings from metering devices (general and individual), established average monthly and standardized consumption data, and for non-residential premises calculated measures are applied.
- information about the payer, including the area of the premises, address and number of residents;
- information about the housing and communal services contractor;
- payer identifier (personal account number);
- recipient's bank details;
- final invoice indicating the debt, advance payment and date of last payment;
- tables for calculating fees for utilities, major repairs and housing maintenance;
- background information;
- data on recalculations;
- settlements related to the provision of deferment, restructuring or deferred payment;
- consumer reminder.
What should you especially pay attention to?
If you belong to the category of beneficiaries, then be sure to pay attention to the column that provides for your discount. It must be specified.
The second point is related to the period for which funds are accrued.
Carry out this procedure for several months, and if you do not notice the fact of exaggeration, then you can safely trust your management organization.
The ability to decipher a receipt will be useful to you if you find a discrepancy, or the amount required to be paid seems too large to you. We hope that you will not encounter similar problems.
What does a single payment document for housing and communal services look like and how to get it
- on approval of the right of a company or organization to use and own residential space;
- passport of the person who applied to the site with an application to further receive receipts via the Internet;
- power of attorney from legal entity person to person who submitted an application to the “System City”;
- documents approving the establishment of a specific organization;
- or, perhaps, an extract from the Unified State Register of Legal Entities.
- Full name – everything is obvious here: last name, first name and patronymic of the home owner or tenant.
- The actual address to which the invoice is issued.
- A barcode that provides the ability to pay for services through electronic devices and consists of 28 characters.
- The period is the time for which the current payment is generated.
- Code is the payer’s personal identifier, without which it is impossible to pay for utility services via an ATM or the Internet.
All about the housing and communal services receipt for a personal account: printing, payment and other useful information
The management company is responsible for keeping the apartment building “clean and in good working order.” By the last phrase we mean that work from cleaning staircases to repairing the roof is controlled by the contractors hired by it.
- Log in to the website of your billing center (sometimes called billing operators).
- Register on the payment center website.
- Log in to your personal account.
- On the “Receipts” tab, select the period for which you want to view the receipt.
- After this, if necessary, download the receipt to your computer.
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Infocraft: Housing and communal services formula
Downloading the payment document template is described at the beginning of the instructions. In step 1, you need to specify the path to the saved file, then click the “Load template” button. The list of services in the template is determined by the services from the “Services” directories filled out on the GIS Housing and Public Utilities portal.
If the service belongs to the “Utilities” group , in this case, in order to correctly upload data about the type of utility service and the method for determining the volume of utilities onto the “Sections 3-6” sheet of the payment document, it is necessary to configure the type of service and the service itself directly in the information base.
Is it the responsibility of housing and communal services to provide receipts for payment of services?
According to clause 6. Order of the Ministry of Regional Development of the Russian Federation dated September 19, 2011 N 454 “On approval of the approximate form of a payment document for payment of fees for the maintenance and repair of residential premises and the provision of utilities. » It is recommended that the payment document be presented to consumers of services on paper, except in cases where the management agreement for an apartment building, a written agreement between consumers of services and the organization making payments, or other documents agree on a different form of providing the consumer with a payment document.
67. Payments for utility services are made on the basis of payment documents submitted to consumers by the contractor no later than the 1st day of the month following the expired billing period for which payment is made, unless the management agreement for an apartment building establishes a different deadline for the submission of payment documents.
Useful video
The presented video explains what a receipt for housing and communal services consists of.
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In order to ask a question, you need to register in your Personal Account or apply with your passport to the Customer Point. Addresses and operating hours of Subscriber Points are indicated in the “Contacts” section.
Transferring funds from one personal account to another due to an erroneous payment of a payment document to another personal account cannot be executed. Transferring payment from one personal account to another is not possible, because Your order as a payer to transfer funds was executed by the organization (bank or postal organization) through which the payment was made.
Our organization is not the recipient of payments for housing and communal services; accordingly, it cannot carry out actions to return or transfer them.
For persons for whose residential premises a personal account was opened, on which the payment was made, the funds paid by you are unjust enrichment.
According to Art. 1102 of the Civil Code of the Russian Federation, unjust enrichment is understood as the acquisition or saving of property at the expense of another person (the victim) without those established by law, other legal acts or a transaction. A person who has received unjust enrichment is obliged to return it to the victim.
Thus, you can demand the return of erroneously paid funds from the persons in whose residential premises a personal account was opened in which the payment was made.
In addition, you can apply for the return of funds that you mistakenly paid using a “foreign” payment document to the organizations that are recipients of payments for housing and communal services (these organizations are indicated in the payment document in the section “Service Providers, Suppliers of Utilities”). If these organizations agree to meet your needs, they can return your money.
GIS Housing and Communal Services (state information system for housing and communal services) is a multi-tasking system. It stores not only data on residential buildings and non-residential facilities, but also those receiving services from public utilities. It is very important to understand how control is carried out in its work, and how this system regulates the position of payment acceptance operators?
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Decoding the housing and communal services receipt
The paid form must be kept for a certain time. This is necessary so that in the event of a disagreement between the consumer and the utility service provider, the former has documentary evidence on hand. Unfortunately, such situations occur quite often in practice.
Each modern payment document is equipped with a special barcode. It allows specialists of management companies and employees of payment centers not to manually enter data on payments of utility service users. Therefore, decoding of the barcode in the housing and communal services receipt is not required for service consumers: it is involved only in the automated process.
How to use
To make payments for housing and communal services easier, consumer personal accounts are linked to the payment systems of banks, databases of housing and communal services organizations, so computers, ATMs, terminals, when entering a personal account, immediately display the amount of debt (or “payable”). At the same time, the territorial factor is taken into account - when making a payment through an ATM in another region and expecting to see the amount due, many will be disappointed: the debt will not be reflected, the amount and even possibly the details of the management company will have to be entered independently based on available documents (invoices, receipts).
Payment document for payment of utilities - required details
Unless otherwise provided by the management agreement for an apartment building, payments for utility services are paid by consumers of utility services on the basis of a payment document provided by the contractor no later than the first day of the month following the previous billing period for which payment must be made.
The payment document must indicate in separate lines the payment for utilities provided in residential/non-residential premises and the payment for utility services provided for general house needs. The exception in this case is utilities for heating and hot water supply, provided by the contractor in the absence of a centralized heating and hot water supply system.
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Operators for receiving transfers
According to known data, the GIS housing and communal services system consists of two parts : the first, open, to which all individuals have access after completing the registration procedure on the resource.
This part allows the user to find out information about his own residential building, its management company, and also to pay the citizen’s utility bills using his personal account. The second part of the information can be seen and changed within their competence only by those individuals who have been identified and authenticated in the Unified Identification and Automation System, as well as organizations (management companies, homeowners' associations) and representatives of government bodies or extra-budgetary public funds.
It would be logical to assume that since a citizen using GIS has the opportunity to pay utility bills directly in the system, then operators who accept payments also have access to it.
This is true - operators who accept payments for utility services have access to the GIS housing and communal services .
As a general rule, the system operator places in the GIS a list of functions available to users. In the future, everything depends on whether the information on the basis of which the operator was issued his authority is available in the appropriate register.
If it is present, all functionality becomes available to citizen users immediately. If there is no such information in the registry, the functions will be blocked. Only after the necessary data has been entered into the registry will the operator have the appropriate powers .
In order for the payment acceptance operator or payment agent to receive authority in the GIS, they must not only wait for the data to arrive in the system registers, but also upload electronic copies of agreements and other required data into it to confirm authority.
What is the ID number on a housing and communal services receipt?
Section 3-6 Volumes of utility services and also Section 4. Reference information The type of field to be filled in must be digital, and it is monetary. (And as they say, if you don’t change the field formats, the individual electricity consumption will be not 100 kW, but 100 rubles.)
Ideally, when changing the code, the housing service company should warn the owner about this - after all, if you indicate the wrong payer code, the transfer will “hang”, and an unsuspecting person will be charged a penalty for late payment. To avoid such “surprises”, everyone needs to be aware of how to find out the payer code themselves before making a payment.