Problems with hot water in an apartment building. Why does hot water come out of a cold tap? Why is cold water hot?

Controlling water consumption is a fairly important process for saving money due to high utility tariffs. Water consumption in an apartment building is controlled using meters. Such control of water consumption is provided for by law, and, therefore, violation or lack of such control entails liability.

According to the law, homeowners must provide their homes with common household resource consumption meters, as well as install apartment-by-apartment meters for water, gas and electricity.

Installing individual meters is very important in order not to overpay when calculating individual consumption according to the standard.

Controlling water consumption most often causes controversy, in vain.

If an apartment device is not installed, a simple mathematical calculation is made:

Standard × quantity prescribed × price of energy resource = $ total

The standard, for example, in Yekaterinburg is 4.85 rubles for cold water per person.

4.85 × 1 × 33.80 = 163.93 rubles/m3

And in accordance with the law, an increasing factor of up to 1.6 is applied to apartments without appliances. That is, $total × 1.6

4.85 × 1 × 33.80 = 163.93 × 1.6 = 262.2 rubles/m3

Although established statistics say that on average, consumption per person is 2.5 - 3 m3/month:

One person with a meter: 3 × 163.93 = 491.79 rubles.

One person without a meter: 3 × 262.2 = 786.6 rubles.

The same picture, only a family of 3 people:

3 × 3 × 163.93 = 1,475 rubles/month (with meter) 3 × 3 × 163.93 × 12 = 17,700 rubles/year (with meter)

3 × 3 × 262.2 = 2,360 rubles/month (without metering device) 3 × 3 × 262.2 × 12 = 28,300 rubles/year (without metering device)

With metering device: 17,700 rubles/year

Without metering device: RUB 28,300/year

Over 10,000 rubles in savings per year - the difference is obvious. Order installation and/or replacement of metering devices.

The same analogy can be traced if the verification period for metering devices has expired.

Thanks to an individual meter, you can control water consumption in your apartment without overpaying for what you don’t use. Accounting for water supply will not only save the population money, but will also allow you to control the amount of water consumed to avoid overconsumption.

Saving is easy

After the increase in tariffs for utility services, most of the population was puzzled by the issues of saving money and consumed resources. Hot water is quite expensive, which is why residents are puzzled by issues of saving money by installing pressure reducing valves, opening the tap less, eliminating leaks - they are mastering water consumption accounting.

The water consumption metering system in the apartment is based on the installation of meters, thanks to the monitoring of readings, the consumption of hot and cold water is recorded. By installing meters, you can save money that you would spend when calculating according to the standard, and also monitor and account for water supply yourself, calculating the amount of payment for utility services.

The types of meters and their costs vary widely, but we offer competitive prices for equipment and installation, especially for collective applications.

Thanks to the installed meter, monitoring water consumption in the apartment will become much easier.

A water meter will allow you to calculate the consumption of hot water, calculate the amount of payment for water supply, and also keep a constant record of the water supply to your apartment.

Hot water supply schemes

The difference between hot water and cold water is the need for heating, so the hot water supply system is more complex. For different options for arranging a water supply system, different rules apply and quality standards vary.

There are two ways to provide residents with hot water:

  • water is taken from a cold main and heated in a local boiler room or boiler room (usually located in the basement); sometimes a separate heat exchanger or boiler is installed in each apartment for these purposes;
  • water supply to the residential premises of apartment buildings is carried out directly from the heating main; this method is most widespread; this is how houses were built in the USSR due to simpler maintenance.

The first method has an important advantage: the quality of water when supplied in this way meets the requirements of GOST R 51232-98 (“Drinking water”).

Supply from heating mains is carried out using a large number of pumps. Heating is carried out at the boiler room, and the coolant should not lose its temperature as it moves to consumers. Therefore, much attention is paid to thermal insulation, which can significantly reduce inevitable losses. Pipes of heating mains are laid under and above the ground. Laying above the ground makes repairs easier, but in severe frosts the water cools faster. Replacing pipes laid above ground is much easier.

Advantages of controlling water consumption apartment by apartment

Accounting for hot and cold water in an apartment building is an important process for both residents and the water supply company. Whenever installing meters, install a separate hot water meter and a cold water meter.

Cold water is cheaper than hot water, which explains the need to install separate meters for water accounting. Despite the fact that installing a meter is a rather expensive process, the savings obtained by having water meters in an apartment will cover the installation costs, and will also please residents by saving their money. We wrote about this above in the material - clearly.

Hot and cold water are controlled by separate meters both in the apartment and with the help of communal meters throughout the house as a whole. The best way to save money would be to install your own meter once, rather than overpaying monthly for utilities based on the readings of a common house meter.

Hot water metering in an apartment building

Advice from lawyers:

1. Please tell me. I bought a storage room in an apartment building. The storage room only has electricity. But everyone is charged for cold and hot water, sanitation, and heating. Although there is no water, no sewerage, or heating appliances in the storage room. Although the house has communal metering devices. We already pay for the apartment in this building using individual and communal meters. And we are also billed for storage rooms that only have light. Is this legal? Thank you.

1.1. Good afternoon The demands are not legal. Utility bills are payable for the services that were provided.

Did the answer help you?YesNo

Consultation on your issue

8

Calls from landlines and mobiles are free throughout Russia

2. I'm Victor, I live in an apartment building. The house is equipped with cold and hot (during the heating season) water supply. There are no individual metering devices. Question: How is the standard for hot water in the summer determined? Thank you.

2.1. Hello! According to the water tariff.

Did the answer help you?YesNo

3. I live in an apartment building, the house is managed by a homeowners association in the same building, my daughter lives in my building with two children. The children are with me and registered with the mother. I don’t have a hot water meter in my apartment. The heating networks billed for water heating taking into account two grandchildren. Is it legal? After all, they are registered at the same address but in a different apartment.

3.1. Lyudmila, This is not legal. The number of residents is clearly stated by the Housing Code of the Russian Federation, Decree of the Government of the Russian Federation dated May 6, 2011 N 354, Letter of the Ministry of Construction of Russia dated November 10, 2016 N 37404-AT/04. Study the latter in detail. Write a claim for changes to your personal account and for recalculation.

Did the answer help you?YesNo

4. There is an apartment building in which the common building heat meter did not work (the “verification” has ended)... Heating networks began to issue bills “according to the standard”. Can we write an application for recalculation according to the readings of apartment hot water meters?

4.1. Hello. Unfortunately no.

Did the answer help you?YesNo

5. In the apartment building in which I live, individual and communal metering devices are installed. There are no sanitary facilities in common areas that allow the selection of cold and hot water. The management company includes in the invoice for the maintenance and repair of the house a fee for the consumption of cold and hot water for the maintenance of common property, referring to the Decree of the Government of the Russian Federation No. 1498 of December 26, 2016. Should residents pay for unconsumed resources?

5.1. Good morning! Property owners SHOULD NOT pay for services that they do not receive and pay for water costs for general house needs if there are no such costs. You should contact the management company with an application for an inspection of your house and draw up a report stating that the house does not have a drainage system for collecting water for general house needs. Based on such an act, you submit an application to the management company for the return of illegally received payments to you (the owners of the premises). If you refuse, you go to court. If you have any questions or need help, please contact us. There is practice.

Did the answer help you?YesNo

6. I live in an apartment building (12 apartments). Heating and hot water supply is provided using a gas boiler. Since last month, bills for hot water began to be formed based on the apartment’s share in the house, without taking into account the actual amount of hot water consumed, although metering devices are installed and sealed. How to force the gas supplier to issue bills based on the hot water actually used. Thank you.

6.1. The gas supplier will issue invoices based on the volume of gas actually used (if installed) in the production of thermal energy for the needs of the home; issuing gas invoices based on the readings of hot water meters is not provided for by law. For heating, the consumer is charged according to the area, for hot water according to the readings of an individual hot water meter (if there is one). The tariff in the case of independent production of thermal energy is calculated on the basis of clause 54 of Resolution 354.

Did the answer help you?YesNo

7. Apartment building as part of a HOA. Who and at whose expense is obliged to change apartment-by-apartment cold and hot water meters. Does the HOA have the right, citing expired apartment water meters, to charge according to the standards?

7.1. Good afternoon. The apartment owner must change individual accounting records at his own expense. If their work period has expired, then fees are charged according to the standard.

Did the answer help you?YesNo

7.2. — I wonder who is obliged to change them in your apartments? Only you yourself, and not the HOA, will be charged only according to the standards until you have verified the metering devices. Article 210. Burden of maintaining property

[Civil Code of the Russian Federation] [Chapter 13] [Article 210]
The owner bears the burden of maintaining the property he owns
, unless otherwise provided by law or contract. :sm_ax:

Did the answer help you?YesNo

7.3. Hello! Apartment metering devices are your property, therefore their replacement is carried out at the expense of the property owner, that is, at your expense. The HOA in the case you specified has the right to charge fees according to the standards.

Did the answer help you?YesNo

7.4. Hello! I would advise you to buy a metering device, write an application and install it, and of course the management company should also make a typo for the metering devices.

Did the answer help you?YesNo

8. The management company decided to replace the cold and hot water risers. Water is flowing into the ceiling between my apartment and the neighbor's upstairs. Risers are common property of an apartment building. But they have water meters installed. Question: who should reinstall the meters? UK or me? Who will pay for the installation?

8.1. Good day! The management company itself must install communal meters, and the residents themselves must install apartment meters.

Did the answer help you?YesNo

9. We have a municipal apartment in an apartment building, where only 3 out of 14 apartments are homeowners - the rest are municipal (11 apartments). Now the management company is going to install cold and hot water meters and requires all residents of the house to pay for the installation. Question - who should pay for the installation of metering devices in a municipal building?

9.1. Hello! The installation of metering devices must be paid for by the owner of the residential premises, in municipal housing, respectively, by the municipality. Good luck and all the best.

Did the answer help you?YesNo

10. We are displaced from dilapidated housing. They built an apartment building for us. (question about communal meters and individual meters are all right) And they installed only a communal heat meter and a cold water meter, but there is no communal hot water meter. Is this legal?

10.1. Depends on the specific circumstances. For example, in the house hot water is obtained by using gas water heaters - then it may well be possible.

Did the answer help you?YesNo

11. Our house is 63 years old. Major repairs of the heating system according to the program will be in 24-28, hot water 19-23. All pipes are old, rusty, thermal insulation is missing in places. Can we, the homeowners of an apartment building (56 apartments, 6 of them municipal), refuse to install a common building heat metering unit until a major overhaul of the heating and hot water supply system is carried out?

11.1. You do not have such a right. And there is an obligation to install a common house heat meter. Federal Law “On Heat Supply” dated July 27, 2010 N 190-FZ, Housing Code of the Russian Federation.

Did the answer help you?YesNo

12. In our apartment building in Oryol, communal meters for electricity, heat, hot and cold water are installed. On the basis of what regulatory documents (name and number of articles) have the management companies, since January 1, 2017, calculated expenses for ONE according to standards, and not according to metering devices?

12.1. Good afternoon. From January 1, 2020, ODN are included in the maintenance and repair fees. If the Criminal Code does not include ODN in the maintenance and repair bill, file a complaint against the actions of the Criminal Code with the state housing inspectorate. Art. 154 LCD 2. Payment for residential premises and utilities for the owner of premises in an apartment building includes: 1) payment for the maintenance of residential premises, which includes fees for services, work on managing the apartment building, for the maintenance and current repairs of common property in apartment building, for cold water, hot water, electrical energy consumed during the maintenance of common property in an apartment building, as well as for the disposal of wastewater for the purpose of maintaining common property in an apartment building; (as amended by Federal Laws dated June 29, 2015 N 176-FZ, dated July 3, 2016 N 267-FZ) 2) contribution for major repairs; 3) payment for utilities.

Did the answer help you?YesNo

13. On the roof The apartment building has a heat metering priority for heating and hot water heating, but more hot water is consumed than cold water (according to the accounting index), should the management company do a recalculation?

13.1. In this case, it must, in accordance with the Decree of the Government of the Russian Federation dated May 6, 2011 N 354 (as amended on December 26, 2016) “On the provision of utility services to owners and users of premises in apartment buildings and residential buildings” (together with the “Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings")

Did the answer help you?YesNo

13.2. On the roof of the apartment building there is a heat metering priority for heating and hot water heating, but more hot water is consumed than cold water (according to the accounting ind.), should the management company do a recalculation? : Write a statement to the Criminal Code and you will be required to make a recalculation. No one will do anything without a statement.

Did the answer help you?YesNo

Consultation on your issue

8

Calls from landlines and mobiles are free throughout Russia

14. What is the formula for calculating general house needs for cold, hot water supply and electricity if the consumption standard for cold water is 0.02 m3/sq.m. when equipping an apartment building with a common building heat energy meter.

14.1. Hello. To control the invoices issued to you by the management company for general house needs, it is required on a monthly basis: together with the employees of the management company, take readings of common house metering devices on a certain date of the month, cold water supply, hot water supply (heat metering), and electricity supply. With the help of members of the house council (monthly), take readings from individual metering devices for hot water supply, hot water supply (heat metering), electricity supply, in the residential premises of the owners and tenants of your MK. Next, calculate the difference in amounts between the total readings of individual metering devices and general house metering devices. This is the only way to prove that the company overstates the amounts by ONE.

Did the answer help you?YesNo

15. The service organization of an apartment building in bills for individual consumption, according to the readings of utility metering devices, additionally issues an invoice for the use of hot water for general household needs. Should I pay for general household hot water needs according to the readings of the common hot water consumption device, which is installed in the basement of the house? Best regards, Boris.

15.1. Good afternoon, Boris. Yes, they should, such an obligation is directly provided for by current legislation (Housing Code of the Russian Federation). But if you do not agree with the size, you can contact the State Housing Inspectorate to check the calculation procedure.

Did the answer help you?YesNo

16. In our apartment building, about 20% of the apartments do not have individual meters for hot and cold water consumption; accordingly, they pour water without metering. They are paid according to the standards, and the rest is distributed to all apartments in the building. Please explain why I have to pay one rate for hot and cold water?

16.1. - Hello, because this is the law. See Decree of the Government of the Russian Federation dated May 6, 2011 No. 354, as amended. Good luck to you and all the best.

Did the answer help you?YesNo

17. Tomsk region, Seversk. Hello! In our apartment building, about 20% of the apartments do not have individual meters for hot and cold water consumption; accordingly, they pour water without metering. They are paid according to the standards, and the rest is distributed to all apartments in the building. Please explain why I have to pay one rate for hot and cold water? Thank you in advance for your response!

17.1. In our apartment building, about 20% of the apartments do not have individual meters for hot and cold water consumption; accordingly, they pour water without metering. They are paid according to the standards, and the rest is distributed to all apartments in the building. Please explain why I have to pay one rate for hot and cold water? —You don’t even have to worry, they pay many times more than the water they use, and you pay for general house needs, including leaks and accidents. Unaccounted for water.

Did the answer help you?YesNo

18. A heat metering device is installed in the apartment building. In winter, we are charged for hot water supply (water heating), because we are already charged for the gigacalories spent according to the general house meter. In the summer we agree to pay. And so it turns out that in winter we pay double.

18.1. Dear Sergey! I recommend that you address your question to the traffic police of the Chelyabinsk region https://gzhi74.ru/InternetReception I wish you success.

Did the answer help you?YesNo

19. Situation: Apartment building. Hot water + heated towel rail through the return line (always hot). According to the metering data, 10 GK (approximately) were spent on heating, and 10 cubic meters of water were spent; the majority use water heaters. The management company distributes all the heat into these 10 cubic meters with a cost of about 1000 rubles. Those. all heat loss falls on these 10 cubic meters. Question: is this correct?

19.1. No, that's not right. Complain to the living. inspection.

Did the answer help you?YesNo

20. Is it legal to install a common house hot water meter in a building with 4 apartments without the consent of the residents? If we understand correctly, our house is not an apartment building.

20.1. Solve these issues on OS MK.

Did the answer help you?YesNo

1) Please tell me which Regulations stipulate the maximum amount of accrual for volume ONE (for electricity supply, cold water, hot water)

In the apartment building there is no hot water recirculation and in the morning I run the water for about an hour,

Who signs the certificates of completed work on the installation of a common house metering device?

The management company has included in the receipt items for payment for ONE for water (cold and hot) since February of this year.

Currently, housing and communal services (water, heating...) are charged based on the amount

In an apartment building, a common hot water meter was installed in the heating network, which shows the monthly volume according to ODPU 588,

How to force a homeowner in an apartment building to install cold and hot water meters if he wants to install them.

The apartment building has a communal hot water meter installed.

I am the owner of a non-residential premises located in an apartment building.

The premises in an apartment building are equipped with individual hot and cold water meters.

Am I required to pay for communal hot water meters if I have individual meters installed in my apartment?

Choosing the right meter

Cost savings often depend primarily on the quality of the meter itself.

There are three types of meters for measuring water consumption in an apartment:

  1. Volatile - powered by electricity;
  2. Electronic battery-powered;
  3. Mechanical ones are more reliable than the previous ones, which is why there is more demand for them.

Mechanical meters, in turn, are “dry and wet”. Wet meters are less reliable due to the contact of sensors with water, especially if the water is of poor quality, which is why dry meters are chosen more often.

The readings of each device are recorded separately and hot and cold water are paid separately, at different rates. Hot water meters with temperature sensors are popular, due to frequent cases of supplying lukewarm or even cold water instead of hot.

Hot water meters are checked once every 4 years, cold water meters are checked once every 6 years (you should always refer to the device data sheet).

The installation of individual and communal meters in apartment buildings is mandatory to avoid wasteful water consumption. By providing your apartment with meters, you can easily keep track of water in your own home.

Installing meters with a temperature sensor will save you from overpaying for lukewarm water instead of properly hot water, which will also improve your financial situation and relieve you from uncomfortable living conditions.

Meters with temperature sensors, in addition to the volume of water consumption, also measure its temperature, which simplifies the accounting of water supply and, in the event of receiving water whose temperature is lower than it should be, will allow you not to pay for hot water at the cost of hot water.

Control of water supply to the apartment

The industry produces special devices for measuring the temperature of water in the tap and heating batteries.
Installing a water meter with a temperature sensor will allow the consumer to pay only for those services that are supplied in accordance with the standards .

The meter will not only count the liquid in the hot water supply pipes that corresponds to the standard temperature (not lower than 75 degrees).

ATTENTION! The costs of purchasing and installing a heat meter will quickly pay off, as the device will reduce costs for low-level services.

You need to be prepared for the fact that the management company will not want to install such a monitoring device, especially if it works irresponsibly and unprofessionally. But according to the law, such actions violate consumer rights .

Rating
( 1 rating, average 5 out of 5 )
Did you like the article? Share with friends: