What to do if you haven’t received a receipt for payment of utilities in Astrakhan


Paying taxes is one of the most important responsibilities of citizens. Evasion, untimely entry and other similar actions are considered a violation of the law and entail administrative liability.

However, not everyone knows how to pay the accrued tax for an apartment if there is no receipt. Meanwhile, the lack of notification is not considered a valid reason.

What to do if the receipt has not arrived

Starting from 2016, all responsibility for paying taxes has been completely shifted to citizens. Thus, the Federal Tax Service was relieved of the obligation to notify payers of accrued fees. If previously everyone who did not receive a notification could refer to this very circumstance as the reason for the delay, now this number does not work.

Currently, if documents are not sent from the fiscal department, then citizens must contact them themselves and find out how much they are owed.

There is also a rule according to which tax authorities are required to send out notices starting from August 1. Thus, if you did not receive this paper on time, do not think that you have been forgotten. However, if the notification has been received, then you have exactly 30 days to pay. After the specified period of time has passed, penalties will begin to apply.

According to the current law, property taxes are paid no later than December 1. Moreover, the receipt must be sent to you in such a way that you receive it before November 1 inclusive.

How to find out your debt

Finding out how much you need to contribute to your budget is not difficult today. There are several more or less convenient ways.

In particular, you can find out the amount of tax debt:

  • on the official website of the Federal Tax Service;
  • contact the fiscal service unit at the place of registration of real estate in person;
  • call the tax office by phone.

If you don’t know how much you need to deposit, then proceed in this order:

  • use the search engine to submit the request “Property Tax”;
  • in the results you will find a calculator, with the help of which you can easily calculate the fiscal tax, indicating the region, the cost of the apartment according to the cadastre and its area.
  • then all that remains is to deposit the money.

It is not difficult to find out how much your apartment is valued in the cadastre - contact Rosreestr.


Citizens who have their Personal Account on the Federal Tax Service resource will learn about all their debts there. To get one, you will still need to go to an appointment with the tax office, having your passport with you. There, after registration, you will be given a personal password. This measure will save a lot of time in the future.

Payment Methods

Undoubtedly, the most convenient option that allows you to save a lot of time is visiting the Federal Tax Service web resource. In particular, if you know the payment amount, then you should proceed as follows:

  • on the main page there is a tab “Pay taxes” - click on it;
  • a page will open from which you can go to all the main services of the site, in particular to your Personal Account;
  • select the “Pay taxes” button;
  • indicate the type of payment, its purpose and amount;
  • enter the address, full name, Taxpayer Identification Number (optional);
  • click the "Pay" button.

There are several other payment options:

  • Postal transfer;
  • through the cash desk of any bank;
  • using the State Services website;
  • through Internet banking.

An important point is that the entire amount due should be transferred at once, in full. Now almost all financial institutions accept taxes, but it is most convenient to contact:

  • Alfa Bank;
  • Gazprombank;
  • Sberbank.

The latter's Internet service allows you to pay the fee quickly and easily. The procedure is as follows:

  • register in the system;
  • go to your personal account;
  • click on the “Payments” tab;
  • find the Federal Tax Service in the menu;
  • find the desired item in the list that opens;
  • fill out the form following context clues;
  • click the “Pay” button.

In addition, those using the Sberbank mobile application are given the opportunity to deposit funds using a QR code - this is now supplied to all payment cards. All you need to do is scan it and confirm the transfer of funds.

New receipts for electricity in January 2020 in Moscow, how to fill out

Muscovites and residents of certain districts of the Moscow region receive updated electricity bills. The changes affected not only the content of receipts, but also the paper on which they are printed.

The pilot project was implemented for three months in the North-Western Administrative District of Moscow: more than 257 thousand clients received new receipts. During the experiment, feedback was organized, based on the results of which the appearance of the document was finalized taking into account the feedback, wishes and comments of residents of the capital.

The new account has become more ergonomic and intuitive. For example, all the necessary information on calculations is now located in one table, read from left to right, logically ordered and much easier to understand.

In addition, a block of targeted messages has appeared - about the need to transmit readings if previously the calculation was made based on average monthly consumption, or about the expiration of the calibration interval of a specific client’s metering device.

The receipt form itself has become not only smaller in size. Thanks to the transition to the new A4+ format, the weight of the document was reduced by more than 30%, which will save almost 200 tons of paper per year, which is about 3,300 saved trees.

Mosenergosbyt JSC is ready to further improve its work in close cooperation with clients. Questions or suggestions regarding the new receipt form can be submitted through contact center operators by phone + 7 (499) 550-9-550, sent by email, or through official company groups on social networks.

A more detailed description of the new form of electricity bill can be found on the company’s website.

How to fill out new receipts for electricity in January 2020 in Moscow and the Moscow region

Electricity consumers in Moscow and the Moscow region, who are served by the Mosenergosbyt organization, receive monthly receipts for electricity payments.

The subscriber should not only understand what is said in the payment document, but also be able to fill it out correctly.

In this review, we will figure out how to correctly read and fill out a Mosenergosbyt receipt, and we will describe in detail how to correctly write the data for each field.

A subscriber can receive a payment document for electricity in several ways:

  • to the mailbox;
  • by e-mail;
  • print a Mosenergosbyt receipt with a barcode.

In the first two cases, the receipt will already have the main fields filled in: the subscriber’s surname and initials, the address at which electricity is recorded, the personal account number, the last recorded readings, the amount paid last month. All that remains is to enter the current readings. If you have a multi-tariff meter installed, then there will be several such readings. Based on the difference in readings, the electricity consumption for the billing month will be calculated.

If the receipt has not arrived or you cannot find it, then you can use the third option - print a receipt form with a barcode. Let's take a closer look at how to fill out the blank form.

Attention! Fill out all form fields before printing the form! Correct filling affects the correctness of payment calculation. To avoid recalculation afterward, pay special attention to accurately taking and entering readings.

The main advantage of the form is that the system automatically substitutes the flow rate and calculates it using a formula based on the readings you enter.

Personal details of your electricity receipt

The receipt must include personal information:

  • Full name of the payer.
  • Account number.
  • The address to which the receipt is paid.

For what period is payment included in the new electricity receipt?

After entering your personal data, be sure to indicate the month for which you are making payment.

The "Period" field is in the upper right corner. It must indicate the month and year. If you pay in November for October, then the 11th month is indicated, that is, November.

Meter readings on the new electricity receipt

Meter readings are entered in the “Previous” and “Current” readings columns. Accordingly, in the “Current” column, indicate the readings at the time of payment, just taken. And in the “Previous” column, enter the meter readings from last month. The Excel system will automatically calculate the difference.

Calculation of consumed electricity in a new electricity receipt

Fill out the “Tariff” column according to the current tariff, paying attention to the individual calculation features if day, night, and peak zones are taken into account. If the meter has two or three tariffs, then indicate the readings for each tariff. For this purpose, the receipt provides several lines for indications. In each, the readings and tariff are recorded. The system automatically reports electricity consumption.

Calculation of the total amount in the new electricity receipt

The amount payable for each tariff is also calculated automatically in the form. In the lower left corner there will be the final amount to be paid - the amount of readings multiplied by the tariff.

Important! Before sending the receipt for printing, double-check that the amount due is correct. If the readings are incorrect, the Mosenergosbyt calculation system will not take them into account, and charges will be made based on average electricity consumption.

To avoid such confusion, take readings from each display of the multi-tariff meter one by one by pressing the “Enter” key.

Where can I get a blank Mosenergosbyt receipt form?

The Mosenergosbyt receipt form for the Moscow region and Moscow can be downloaded from the official website here. A payment form compiled in Excel will open in front of you.

You can also download a blank or already completed receipt and corrective notice from your Personal Account. To enter, you need to know:

  • personal account number, which can be taken from the receipt;
  • meter number indicated on the meter.

Important! When entering the meter number, you do not need to enter hyphens. Enter all numeric and alphabetic values ​​in order.

How to receive a Mosenergosbyt receipt for your personal account?

To receive a receipt from Mosenergosbyt for your personal account, you must register in the subscriber’s account.

Login to your personal account To do this, you need a personal account number, which the subscriber can find out in several ways:

  1. View the previous receipt from MES.
  2. Contact the contact center hotline at +7 (499) 550-9-550.
  3. At the Mosenergosbyt branch, taking your passport with you.
  4. In your personal account, your personal account number is indicated in the upper right corner.

When the account number is received, you can register in your Personal Account. When registering, please indicate your personal account number, counter number and book number.

Attention! In the fields “book”, “subscriber”, “cr.” a total of 10 digits must be entered. If the book or subscriber number contains less than 5 or 3 characters before the digital value, you must enter zeros.

This information is necessary for the system to automatically fill in the “Current Account” and “RR Code” fields of the receipt.

In order to receive electronic receipts by e-mail in your Personal Account, select the “Personal Data” tab, then “Settings”. Check the “Receive receipts by email” checkbox. After this action, paper receipts will no longer be received. If you need a paper document, uncheck this box. This can be done in the “My Services” tab.

Through your personal account services, you can receive a completed electronic form with your personal account number. There is no fee for this service, and the payment is credited almost instantly.

Days for sending receipts by email to Mosenergosbyt

It is the subscriber's responsibility to submit electricity meter readings on time. This must be done from the 15th to the 26th of the payment month. You can do this on the Mosenergosbyt website or by calling the contact center number +7 (499) 550-9-550.

Based on the transmitted readings, Mosenergosbyt generates payment documents that are sent to subscribers by mail or email. This happens at the beginning of the month following the payment month, usually before the 10th. Pay bills on time.

This can be done at a bank branch, at the MES office, on the official website - there are many ways. Choose the one that will be most convenient for you. The Mosenergosbyt organization recommends paying receipts through your personal account, as this is the most convenient way to make a payment without leaving your home.

This way you will save time on going to the department and will not have to wait in line.

So, now you know how to fill out the receipt correctly, what information is required in it and where to get it. As you can see, there is nothing complicated in the procedure for decrypting a payment order.

How do you receive invoices from MES? Leave reviews and comments at the bottom of the article.

Source: https://RF.biz/24744-novye-kvitancii-za-jelektrojenergiju-v-nojabre-2019-goda-v-moskve-kak-zapolnjat.html

Payment at the branch

When there is no access to the Internet, you will have to find out the amount of the fee by visiting the fiscal department at the location of the property. Here you will be presented with all the information with which all you have to do is go to the nearest branch of Sberbank (or any other) and transfer money.

In particular, it is the institution named above that provides this type of service throughout Russia. You should have with you:

  • passport;
  • receipt from the Federal Tax Service;
  • the required amount in cash or a plastic card.

The cashier will do everything for you and issue a certificate confirming the fact of the money transfer.

The concept of fraud in the field of utilities and the corresponding article of the Criminal Code of the Russian Federation

A large number of payers, even with small additions, can bring significant unjust income to the director of the management company or the chairman of the HOA, since criminal intent can only be detected when greed prevails over caution and the theft of funds is carried out in large amounts at once.

The transfer by the state of control over the maintenance of residential buildings and their adjacent territories to the farming of various management companies and associations of residential space owners could not leave those who love easy money by deceiving voluntary payers indifferent. After all, the decades-old belief that you need to pay for an apartment without delay, otherwise it may be alienated, eliminates the need to make efforts to seize other people's funds, which can be done simply by printing the required amount on a payment receipt and throwing it in the mailbox.

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What happens if you don't pay tax?

Russian legislation provides for liability not only for non-payment of property taxes, but even for missing the deadlines allocated for the transfer of funds. First of all, we are talking about foam. Here, every day the amount of debt will increase by 1/300 of the fiscal tax rate accepted in the region.

There is also a penalty for late payment - it is 20 percent of the total tax.

If it can be proven that the citizen deliberately evaded the fee considered in this article, then the penalty will amount to 40 percent of its amount. It goes without saying that the tax itself will have to be remitted in full.

When the debt exceeds 3 thousand, and the delay reaches 6 months, tax authorities have the right to file an application for forced collection in court. In this situation, an encumbrance is placed on the defendant’s property.

Finally, the Federal Tax Service can send a notice to the debtor’s employer, and then the money will be deducted from the salary.

How long should you keep utility bills?

There is not a single law or regulation that clearly states the mandatory retention period for utility receipts. But a hint can be found in the Civil Code of the Russian Federation. It includes the concept of “statutory limitation” - this is the period during which you can sue to protect a violated right. It is equal to three years. This means that receipts must be kept for at least three years.

Knowledgeable lawyers advise keeping receipts after payment for as long as possible. They say that even though there is no such law, these documents may still be useful to you three years later. Litigation between providers and consumers of utility services is not uncommon. The longer you keep the receipts, the more arguments in your favor you can attach to the case.

11 Mar 2020 lawurist7 226

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General recommendations

To avoid future conflicts with fiscal authorities and simplify your life, you should:

  • calculate the amount of property tax in advance using the calculator available on the Federal Tax Service website, without waiting for a notification to arrive;
  • closely monitor changes made to legislation;
  • do not try to deceive the state;
  • avoid debt formation.

We have a unique offer for visitors to our website - you can get a free consultation with a professional lawyer by simply leaving your question in the form below.

Payment for utilities (energy resources) in the Astrakhan region

RC Astrakhan LLC receives citizens regarding payment for services: heating, hot water, electricity and waste removal at 5 points located at the following addresses: st. Tatishcheva, 22/2, st. Zvezdnaya, 49 building Z, st. Yablochkova, 27, st. Boulevard, 7/3, st. Tuvinskaya, 47 (Trusovsky district). The points operate according to the schedule from 08:00 to 17:00 from Monday to Friday, lunch is floating, on Saturday reception is carried out at two points: st. Tatishcheva 22/2 and Boulevard 7/3 from 09:00 to 13:00 without lunch. Currently, RC Astrakhan LLC is considering the possibility of changing the operating hours of RC Astrakhan LLC points for the convenience of the population, taking into account the requests and wishes of citizens.

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In connection with the receipt of citizens' appeals to the Office of Rospotrebnadzor in the Astrakhan Region and the publication of articles in the media about problems in the activities of Astrakhan Settlement Center LLC, the Office sent letters to the Settlement Center, as well as to energy supply organizations that have entered into contracts with the Settlement Center proposal to take measures to restore order.

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