Where to complain if neighbors are noisy
If there is such a problem that loud sounds occur during the daytime, as well as after 23 at night, citizens begin to think about how to cope with such disorder. To begin with, you should simply visit the residents' apartment and ask them to be quieter. But when such measures do not help, and in the room next door a drunken group is shouting and music is playing loudly, you will have to call the police.
To do this, just dial 020 or 112, when the connection occurs, you should ask to be connected to the duty station that is responsible for the part of the city where the person calling lives.
Note! Typically, such calls are recorded; this happens when calling 112. If employees ignore the call, it will be possible to prove that the call was received.
Also, affected citizens can contact the local police officer directly and write a statement describing the essence of the whole problem.
What to do if the complaint has no effect
If the police do not help, then other measures will have to be taken. It often happens that written statements, as well as appeals to troublemakers, do not produce any results.
Such violations are very rare, but these cases still occur. But you can find a way out of this situation, just write a collective complaint to the police.
It is written according to a specially prepared sample. And after that you can go to court to have the troublemakers evicted. To carry out this process:
- the main text of the complaint from all affected residents is compiled;
- a copy of the complaints that have already been written earlier is attached;
- evidence is attached indicating that the police have already visited the violators;
Note! It is not always possible to evict troublemakers; for example, if this is the only housing for citizens, or minor children live in the apartment, then this will be impossible.
Nevertheless, an administrative case will be opened for violating peace and order, which ultimately affects the neighbors, and they begin to behave more quietly.
Are your neighbors complaining about noise from your apartment? Express your accumulated complaints to them
The ideal neighbor does not listen to loud music, does not have violent sex in the middle of the night, never makes repairs and... does not exist in nature.
This is how life works: if you live in a multi-apartment anthill, and not in a private house, you have to put up with the vicissitudes of life. An adequate person understands: someday he himself will receive guests, hang a shelf on the wall, or even break dishes to the angry screams of his wife, so he is lenient about the noise behind the wall.
But there is another category of citizens. They are tensed by every sound coming from their neighbors. They perceive any creak as a signal of the start of war and immediately prepare heavy artillery for battle. Everything is used: angry notes in the mailbox, “intimate” conversations in raised voices and complaints to the housing department.
Children are among the first candidates to be included in the hate list of fans of silence.
regardless of age and gender. Fidgets do not know how to move along a three-ruble ruble without touching the floor with their small legs. But they dashingly jump on the trampoline sofa and run races from the kitchen to the bedroom. And for some reason the scoundrel parents don’t want to tie their offspring to chairs, having first gagged them.
The first stage of the struggle is an angry hiss in the telephone receiver: “Kill your elephants immediately!” I would like to ask in response:
“As a child, were you afraid to move too much so as not to disturb your elders? And they opened their mouth only to tactfully ask: “Excuse me, does my presence irritate you very much?”?
Even if the child does not yet know how to walk and throw toys left and right, it is not a fact that the neighbors will be calm. Colic, teething...
Well, how can you explain to a growing body that unpleasant sensations (read “loud screams”) can only occur until 11:00 p.m., and in the middle of the night the pain must be stoically endured?
The argument “When you have your own children, you’ll understand” does not work. Daughters and sons may never be born - after all, childfree people have every right to exist.
But each of us should not forget that we ourselves were once a little person who, most likely, also often annoyed adults. And not always to the highest degree of tenderness.
What to do if your neighbor refuses to listen to all your arguments and takes decisive action?
For example, I called a local police officer, to whom I said something like: “These monsters are beating an eight-month-old baby, that’s why he’s screaming around the clock!” And then police officers and social security authorities came to your house.
Firstly
, don't be afraid. You have nothing to hide. No one sets out to take away a child from the doorstep. The competent authorities are obliged to respond to the complaint and verify whether the child is truly being abused. Calmly show your visitors your tidy apartment and your pink-cheeked toddler.
You should not immediately react aggressively to uninvited guests. It’s clear that no one is happy that he is suspected of all mortal sins. But people are just doing their job. Therefore, do not throw out all the negativity on them.
It would be a good idea to write down the names, surnames and positions of the people who came to you. Discuss the current situation with them, ask what your next actions should be.
Secondly,
ask the pediatrician at the children's clinic to record the child's physical condition as much as possible in the outpatient card. In the event of a trial (and in practice, in case of conflicts between neighbors due to noise, less than 1% reach it) you will have documentary evidence in your hands.
Third
, very tactfully explain to your neighbors that you also have a lot of complaints against them. For example, if the head of the family regularly runs to smoke on the landing, you, as a law-abiding citizen, can write a statement about your neighbor’s violation of the rules for the use of residential premises.
From life experience. My friend managed to close this question once and for all in the following way. An unemployed lady living on the floor below was incredibly stressed by her two-year-old child. The woman stopped making claims after being reminded that she had demolished one of the walls in the apartment without consent.
In general, we need to be more tolerant of each other. Remember the cat Leopold: “Guys, let’s live together!”
VELVET
To the management company
When law enforcement agencies do not respond to complaints, or citizens do not want to contact the police, you can visit the management company. But it’s worth immediately considering that the management company is not obliged to resolve conflicts of this type.
If the noise disturbs several residents of neighboring apartments at once, then the management company will have to intervene in this matter.
If we consider the law, then such a company in fact does not have many rights; employees can only have a conversation with noisy neighbors. But there is still a benefit from it, since employees will help prepare the entire list of documents for more important authorities to prove the fact of violation of order. The company will also assist in finding citizens who will confirm that their neighbors exceed the noise level.
Complaint about neighbors to the administration
Advice from lawyers:
1. I wrote a complaint against my neighbors to the city administration regarding the expansion of the balcony. My neighbors expanded the balcony and now I have no light or view from the window. And the city administration cites that the housing inspectorate is doing this, but the housing inspection says that there are no facts to verify. Although I attached photos. What should I do?
1.1. Hello. Both times you contacted the wrong address. An application for unauthorized redevelopment must be submitted to the management company servicing your home. she will draw up an act with which you will go to court.
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Consultation on your issue
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2. How to properly write a complaint against neighbors to the administration if the police are unable to do anything.
2.1. Write a statement in simple written form - where, from whom, state the demand, state the fact that your neighbors have violated your rights and interests. For a complete answer, you need complete information on the issue, contact a lawyer in private.
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3. It is necessary to correctly file a collective complaint against a neighbor to the administration. Help me please.
3.1. Write your problem.
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4. Please tell me, my mother lives in a village in a two-apartment building and wrote a complaint against her neighbors to the administration of the village council. At the end I made the following note. I ask you to answer me in writing, because if measures are not taken, I will appeal to higher authorities. More than a month has passed and no measures have been taken, and there is no written response. How long does it take to consider a complaint, and how long does it take to wait for a written response, or does the administration have the right not to respond? Thank you.
4.1. Hello Andrei. According to Article 12 of the Federal Law of the Russian Federation, PROCEDURE FOR CONSIDERATION OF APPLICATIONS OF CITIZENS OF THE RUSSIAN FEDERATION dated May 2, 2006 N 59-FZ (as amended by Federal Laws dated 06.29.2010 N 126-FZ, dated 07.27.2010 N 227-FZ) Time limits for consideration of a written appeal 1. A written appeal received by a state body, local government body or official in accordance with their competence is considered within 30 days from the date of registration of the written appeal. 2. In exceptional cases, as well as in the case of sending a request provided for in Part 2 of Article 10 of this Federal Law, the head of a state body or local government body, an official or an authorized person has the right to extend the period for consideration of the application by no more than 30 days by notifying on extending the period for its consideration by the citizen who sent the appeal. All the best.
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How to proceed
If no methods help, citizens can turn further to more serious authorities to resolve this issue according to the law. As practice shows, calling the local police officer to the offenders does not produce results for long, or does not produce results at all. The fact is that the first call is usually limited to a verbal request to calm down and reduce the noise level. This option does not always work, since it depends on the level of corruption, as well as on the personal qualities of the offender.
If after calling the local police officer there is no result, the neighbors can write a complaint to the prosecutor's office, it indicates the fact of the violation and also describes the request. In this instance, citizens who apply are required to give a written response to the appeal.
When, in this case, noisy neighbors have not stopped disturbing the people living next door, you can go to court. In this case, it will be necessary to prove that the citizens in the neighborhood really interfere with normal living in their personal living space.
Where to complain about neighbors who burn garbage
Table 1. Where to contact
Institutions | Base |
Administration of the locality | Burning waste on site in violation of established rules |
Ministry of Emergency Situations | |
Police (precinct commissioner) | When neighbors burn waste constantly or near buildings or fences, you can also complain about the inaction of the district police officer |
Rospotrebnadzor | Regular burning of garbage with the release of acrid smoke (plastic, tires) is a reason to file a claim with Rospotrebnadzor; it is also worth contacting here if neighbors accumulate and burn waste in the apartment (this also happens) |
Prosecutor's office | If the applicant remains unanswered to a complaint from other departments or the issue is not resolved, the prosecutor’s inaction can also be appealed |
Court | You should contact us when a neighbor’s actions cause harm to health (for example, a child inhaled toxic smoke) or damage to property (for example, a fence burned down) |
Attention! If the applicant immediately contacts the prosecutor’s office, his complaint will be forwarded to other authorities. This must be notified in writing to the address specified in the complaint.
An exception
The legislation provides for separate clauses under which the noise level can be exceeded at any time of the day. For example, when there is a need to carry out emergency work, in the event of an emergency and religious ceremonies (this includes the ringing of bells).
If your neighbors are noisy, you can first call the police, but if this action does not produce results, you should write a statement to the prosecutor's office or court. Still, more often you can solve the issue yourself by simply asking the violators to observe the rules of silence at certain times of the day.
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