Rights and responsibilities of a caretaker technician in a management company


I. General provisions

1. A person with secondary vocational education under a training program for skilled workers is appointed to the position of mechanic for housing and communal services.

2. No practical experience is required.

3. Additional requirements:

— passing mandatory preliminary (upon employment) and periodic medical examinations (examinations), as well as extraordinary medical examinations (examinations) in the manner established by the legislation of the Russian Federation.

4. Appointment to the position of housing and communal services mechanic, as well as dismissal from it, is made by order of the head of the organization.

5. A mechanic for housing and communal services must know:

5.1. Occupational safety requirements when carrying out maintenance work on household sanitary systems and equipment

5.2. Technologies and maintenance techniques for home sanitary systems and equipment

5.3. Rules for reading drawings and symbols

5.4. Types, purpose, design, principle of operation of home sanitary systems and equipment

5.5. Types, purposes and methods of using pipes, fittings, fittings, fittings, fastening devices, lubricants and operating materials

5.6. Types, purpose and rules for using hand and power tools

5.7. Types, purpose, design, principle of operation of booster and fire pumps

5.8. Types, purpose, design, operating principle of home heating and hot water supply systems

5.9. Types, purpose, design, principle of operation of circulation pumps

5.10. Types, purpose, design, principle of operation of house drainage systems, internal drains

5.11. Types, purpose, design, principle of operation of sanitary fixtures

5.12. Technologies and techniques for eliminating leaks and blockages in the drainage system and internal drains

5.13. _____________________________________________________________________

6. The housing and communal services mechanic reports directly to ___________________.

7. During the absence of a mechanic for housing and communal services (vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner. This person acquires the corresponding rights and is responsible for their proper execution.

8. ________________________________________________________________

Housing and Communal Services Supervisor Technician

There is a position of technician-supervisor in the staffing schedule of operational sites and management companies. This position is introduced into the management structure mainly in large management companies. This publication provides information about who the person is and what responsibilities they perform.

What work does the employee do?

The employee works under the supervision of an operating engineer or directly the head of the housing department or management company. This employee knows everything about the technical condition of buildings located in the controlled territory. He monitors their condition and identifies cases of signs of destruction, such as:

  • cracks
  • damage to facades
  • destruction of the blind area
  • foundation subsidence
  • violation of the integrity of the roof
  • well destruction
  • damage to supporting structures
  • destruction of utility supply pipes (heating, water and sewerage)

If repairs are necessary, the supervisor prepares a list of what needs to be done, transmits the data to the estimator and draws up reports on the work done. If repairs are carried out by a contractor, the employee monitors the quality of the work.

Responsibilities of a caretaker technician in housing and communal services

The employee has the following responsibilities:

Monitoring the performance, serviceability, safety and security of the equipment of houses under his control. The technician monitors the condition of elevators, fire protection systems, video surveillance, electricity, water supply and heating systems.

  • Maintaining a log of repair and maintenance work
  • Keeping a log of requests from residents of houses controlled by this public utility
  • At least once a month, together with the maintenance service employees, checks the utilities of an apartment building. Makes entries in the appropriate journal about detected faults and develops a plan for their maintenance
  • Draws up a plan for performing routine repairs, prepares materials and estimates for their implementation, which he sends for approval to management
  • Registers complaints from residents regarding malfunctions and checks the quality of work to eliminate them
  • Warns residents in advance about preventive shutdowns of water, electricity or gas supplies by posting relevant notices on the entrances
  • Communicates with supplying organizations regarding their fulfillment of their obligations specified in contracts, accompanies their representatives to equipment located in basements or attics
  • Organizes activities to eliminate accidents, promptly reporting them to the relevant services. Draws up repair reports
  • Every month provides a statement of readings of common house meters

The instruction of the engineer of the maintenance department of residential buildings clearly states that the caretaker technician does not have the right to disclose information about residents that he learned while performing his work.

Job Description for Housing and Communal Services Supervisor Technician

The job description of a specialist has a standard form. It specifies not only the technician’s job responsibilities, but also many other points.

The instructions specify the category of employee, the qualification requirements put forward for him, the procedure for applying for a position, and the principle of choosing a deputy during the person’s absence.

It is also indicated who the employee is directly subordinate to.

A person applying for the first category must have more than two years of experience as a technician in the second category. A candidate applying for the second category must have at least two years of uncategorized work experience. A person who has received the appropriate education, but has no experience, can get a job as a housing and communal services technician without a category.

The hiring of a new employee for a position is formalized by order of the director.

In order for the job to be successful, the supervisor technician must know regulatory documentation, professional terminology, principles of work performance, standards for the preparation of technical documentation, methods for identifying problems and applicable reporting forms.

While performing his duties, the technician must be guided by current legislation, the charter of the enterprise, labor protection standards, orders of management and his job description.

Sample documents

Sample employment contract

Sample job description for a caretaker technician in housing and communal services

Sample labor safety instructions

As you can see, the caretaker technician plays an important role in the proper performance of the duties of the management company. Monitors the condition of utilities and structural elements of a residential building, landscaping elements and small architectural forms.

We also recommend studying the staffing schedule of companies in the housing and communal services sector.

Source: https://m2keep.ru/upravlenie-mkd/tehnik-smotritel-zhkh

II. Job responsibilities

The responsibilities of a housing and communal services mechanic include:

1. Inspect home plumbing systems and equipment to identify faults:

— Planning a walk-through and inspection based on a shift assignment

— Selection and verification of personal protective equipment in accordance with labor protection requirements

— Selection and testing of materials and tools in accordance with the assignment received

— Detection during walk-through and inspection of the presence of leaks in pipelines and fittings and assessment of the possibility of eliminating it

— Identification during walk-through and inspection of the presence of malfunctions of equipment and devices and assessment of the possibility of eliminating them

— Informing an employee of a higher qualification level in the prescribed manner in case of malfunctions

— Prompt elimination (within its competence) of identified malfunctions that do not require stopping the operation of sanitary systems and equipment

2. Perform routine maintenance of the water supply system, including the irrigation system and fire-fighting water supply system:

— Selection and verification of personal protective equipment in accordance with labor protection requirements

— Checking the workplace for compliance with labor protection requirements

— Selection and testing of materials and tools in accordance with the assignment received

— Elimination of leaks in pipelines and fittings of the water supply system, including the irrigation system and fire-fighting water supply system

— Restoration of fastening of pipelines, instruments and equipment of the water supply system, including the irrigation system and fire-fighting water supply system

— Performing maintenance of booster and fire pumps

— Cleaning of dust and dirt from the external surfaces of equipment and control instruments of the water supply system, including the irrigation system and fire-fighting water supply system

— Informing an employee of a higher qualification level about identified malfunctions in the prescribed manner

3. Perform routine maintenance of the heating and hot water supply system:

— Selection and verification of personal protective equipment in accordance with labor protection requirements

— Checking the workplace for compliance with labor protection requirements

— Selection and testing of materials and tools in accordance with the assignment received

— Elimination of leaks in pipelines, water heaters, appliances and fittings of the heating and hot water supply system

— Elimination of local non-heating by washing heating devices and pipeline sections

— Elimination of air locks in the heating system

— Cleaning mud traps, air collectors

— Restoration of fastening of pipelines, instruments and equipment of the heating and hot water supply system

— Performing maintenance of circulation pumps

— Cleaning the external surfaces of equipment and control instruments of the heating and hot water supply system from dust and dirt

— Informing an employee of a higher qualification level about identified malfunctions in the prescribed manner

4. Perform routine maintenance of the water drainage (sewage) system, internal drains, sanitary fixtures:

— Selection and verification of personal protective equipment in accordance with labor protection requirements

— Checking the workplace for compliance with labor protection requirements

— Selection and testing of materials and tools in accordance with the assignment received

— Elimination of blockages in pipelines and sanitary fixtures

— Elimination of leaks in socket joints and in places where sanitary fixtures are connected to the pipeline

— Restoration of fastening of pipelines of the drainage system, internal drains

— Strengthening loose sanitary fixtures

— Informing an employee of a higher qualification level about identified malfunctions in the prescribed manner

Housing and communal services management company: staff structure, composition of positions and scheme

To simplify office work at an enterprise, you need to take care in advance of preparing templates for these documents. For example, make ready-made forms, statements and acts that, if necessary, can be easily printed and quickly filled out. This will greatly facilitate work with residents and streamline the process of maintaining internal documentation.

  • development, preparation and legal registration of contracts in various areas of activity (supply of housing and communal services, rent), checking them for compliance with current legislation;
  • conducting claims and lawsuits, representation in courts and official government bodies;
  • consideration and preparation of responses to residents' complaints;
  • development and verification of internal documentation of the management company for compliance with current legislation;
  • Providing consulting assistance (both to residents and company employees).

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III. Rights

A mechanic for housing and communal services has the right:

1. Request and receive the necessary information, as well as materials and documents related to issues of their activities.

2. Improve your qualifications, undergo retraining (retraining)

3. Take part in the discussion of issues included in his functional responsibilities.

4. Make suggestions and comments on how to improve activities in the assigned area of ​​work.

5. Require the management of the organization to provide assistance, including ensuring organizational and technical conditions and execution of the established documents necessary for the performance of official duties.

6. Make independent decisions, guided by qualification requirements and job responsibilities

7. ___________________________________________________________

State Housing Supervision Inspectorate and its powers

But sometimes the residents of the house do not accept the decision of the housing inspection. For example, if the prescribed measures to eliminate the existing problem do not correspond to its real scale, then residents have the right to challenge this decision to appeal the order of the housing inspection by contacting local authorities, the chief state housing inspector or the court. According to Art. 30.3. Code of Administrative Offenses of the Russian Federation, the period for appealing the order of the Civil Housing Inspectorate is 10 days from the date of issuance.

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All enterprises related to housing and communal services are subordinate to the GZHI. Management companies (MCs), which take responsibility for the functioning of the communal property of apartment buildings (MKD), must coordinate their actions with the housing inspection, as well as provide opportunities for supervision and control over their actions to provide MKD owners with housing and communal resources and services. In case of disputes and disagreements, as well as unsatisfactory quality of services provided, causing friction between the management company and residents. The latter have the right to contact the housing inspectorate to resolve disputes and solve problems legally. Since the powers of the housing inspection include checking the quality of housing and communal services, issuing orders and imposing sanctions in case of gross violations of obligations on the part of the management company, contacting the Housing Housing Inspectorate is usually a quick and effective way to solve problems.

IV. Responsibility

The housing and communal services mechanic is responsible for:

1. For improper performance or failure to fulfill one’s job duties provided for in this job description - within the limits determined by the current labor legislation of the Russian Federation.

2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.

3. For causing material damage - within the limits determined by the current labor and civil legislation of the Russian Federation.

4. ____________________________________________________________________

This job description has been developed in accordance with the provisions (requirements) of the Labor Code of the Russian Federation dated December 30, 2001 No. 197 FZ (Labor Code of the Russian Federation) (with amendments and additions), the professional standard “Fitter of home sanitary systems and equipment” approved by order of the Ministry labor and social protection of the Russian Federation dated December 21, 2020. No. 1076n and other legal acts regulating labor relations.

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