Cosmetic renovation of the entrance - contract, guarantee, terms, frequency

When do you need to renovate your entrance?

Repair of apartment building entrances refers to current repairs. It is carried out once every 3-5 years, but possibly more often if necessary. Technically, before the current repair, the entrance must be in satisfactory condition, without structural damage to the walls, stairs, entrance area and communications, and to restore it to standard condition, no more than 30% of the property must be repaired.

If more than 30% of the total property of the apartment building is damaged and requires restoration, serious cosmetic and structural defects are found, then the question arises of a major overhaul, not only of the entrance, but of the entire residential building.

Who should be responsible for the maintenance and repair of entrances?

The entrance belongs to public areas. If it is not properly maintained, the room quickly loses its proper appearance.

In addition to regular cleaning, repair work should be carried out in this room from time to time. The clause determining who should make repairs at the entrance of an apartment building is usually written down in the apartment building management agreement.

As a rule, this is the responsibility of:

• management company;
• homeowners association (HOA) boards;
• real estate owners' associations (TSN).

An entrance is a premises that belongs to all apartment owners on the right of common shared ownership. The size of the share depends on the area of ​​the apartment in the general housing stock.

It is also worth mentioning who should repair mailboxes in an apartment building. It is very unpleasant for a tenant when their correspondence, receipts and other materials go missing because the box is damaged or does not close properly.

According to the Federal Law “On Postal Services” dated July 17, 1999 No. 176-FZ, installation of mailboxes is the responsibility of construction companies that are building a house. Their maintenance and repair are carried out by housing maintenance organizations.

Mainly, it depends on the terms of the agreement signed with the residents of the house whether the management company should make repairs in the entrance. Usually, all significant points are written down in the document, so it is advisable to pay special attention to such points before putting your signature on the text of the contract.

What does a contract for the renovation of an entrance look like?

After the final approval of the estimate, an agreement is concluded for cosmetic repairs of the entrance of an apartment building, which is signed by representatives of the customer and the contractor.

Contracts for cosmetic repairs of the entrance can be found at the following link:

Contract for contract work in MKD

The document indicates the subject of the contract (cosmetic repairs of the entrance), the scope of work (which is determined by the terms of reference or defective statement and estimate), the timing of the cosmetic repairs at the entrance (beginning and end). On average, it takes 10-15 working days to repair the entrance of a five-story building, and 20-30 working days for a ten-story building.

It is separately stipulated who bears losses from possible damage as a result of repairs before its acceptance. Residents or workers protect apartment doors with plastic film to prevent paint from getting on them and damaging residents' property.

Section “Contract price and payment procedure”

It is indicated that the cost of the work is determined by the approved attached estimate (calculation), and it is stated which payments (taxes, fees) are included in it. Payment procedure (payment stages) - how the advance payment for the work is transferred when the customer makes the payment.

Section "Rights and obligations of the parties"

It is indicated what responsibility is provided for the fulfillment of the contract. Thus, the customer monitors the progress of work, organizes acceptance of work, and makes payment based on the certificate of completion of work. The contractor carries out the work specified in the technical specifications or defective list, guarantees the quality of their execution and the materials used in accordance with the requirements of regulatory documents (provides quality certificates), eliminates the shortcomings of the work performed identified by the customer (the time frame is specified). The repair team also undertakes to carry out the necessary measures for safety, labor protection, and environmental protection. The work is carried out in compliance with fire safety rules. Posters, banners and boards warning about the progress of work are placed in prominent places.

Section “Procedure for delivery and acceptance”

Determines how the actions of workers are monitored, how the object is accepted (if possible, the quality of the work and its compliance with technical standards is checked by invited specialists).

If any discrepancy is discovered, this is considered a defect, and the work is not accepted until the defect is eliminated; the time frame for cosmetic repairs at the entrance is extended. The contractor who disagrees with the presence of deficiencies has the right to demand a qualified examination within a certain time. The parties may apply to the arbitration court to resolve the dispute.

If there are no comments to the contractor, a work completion certificate is drawn up with accompanying documents attached, which is signed by both parties.

Sample certificate of completion of work:

The warranty period is established from the moment the acceptance certificate is signed and is regulated by the paragraph “Warranty obligations”. Typically, the warranty (the period within which contractors undertake to eliminate defects that have arisen over time) covers work from 1 to 5 years. If the defects are refused to be corrected, the customer has the right to demand that the contractor pay a penalty, as indicated in the relevant paragraph.

The document may contain the following points:

• on the protection of the facility and materials for repairs during the work, where the responsibility of the contractor is clearly defined;
• dispute resolution;
• force majeure circumstances.

The appendices to the contract are the calculation (estimate) and the acceptance certificate for the work performed.

The legislative framework

The main legislative act regulating repair issues is the Housing Code of the Russian Federation. In addition, the mechanism for raising funds for its implementation is determined by the Federal Law “On the Fund for Assistance in Housing and Communal Services Reform” dated July 21, 2007 No. 185-FZ.

The scope of work, requirements for the repair of the entrance, as well as the responsibilities of the management company are regulated by the Rules and Standards for the technical operation of the housing stock, approved by Gosstroy Resolution No. 170.

Each region may have its own regulations that further define the rights and obligations of the parties.

The agreement between the management company and the owners of apartments in the apartment complex also plays an important role. It specifies not only the types of work, but also the frequency with which they should be carried out.

Legal grounds

The legal basis for the ongoing renovation of the apartment building entrance is an agreement between the apartment owners and the management company, which stipulates the responsibilities of the management company, the procedure for allocating funds, and the frequency of repairs.

The decision on extraordinary repairs to the entrance is made by a meeting of homeowners, during which they draw up and accept an application addressed to the management company. After receiving such an application, according to the Housing Code, an assessment commission is created that examines the condition of the entrance and makes a decision.

Financing of the cosmetic renovation of the apartment building entrance is carried out from funds contributed monthly by the owners for the maintenance and repair of housing. If there is damage to the entrance area, communications, windows, etc., requiring major repairs, then funds are allocated from the fund, which is formed under the heading “Major repairs.”

Types for residential multi-apartment buildings: cosmetic and others

Repair activities may vary depending on the type and scale of work carried out , but the law distinguishes between major and current repairs. From the point of view of legal practice, these are not one and the same and they cannot be mixed.

Major repairs are large-scale, longer-term repair, construction, restoration and modernization activities that represent the replacement, significant adjustment and repair of certain parts of the building, parts, elements of utility networks, elevator equipment, parts of structures, facade, etc. . The official definition is presented in sufficient detail in the law.

The management company does not deal with issues of major repairs and is not authorized to carry them out, and in Art. 166 of the RF Housing Code states that the state has entrusted this function to a special regional operator, which is officially called the Capital Repair Fund (Fund). There is such an organization in every city.

Any apartment owner pays separately special contributions for major repairs, the amount of which is written in a single payment document in a separate column. Tariffs are established by regional legal documents. An example of such repair work is the replacement of elevators and elevator shafts, large-scale restoration of the facade of a house, modernization of utility networks, etc.

REFERENCE! In Art. 167 of the Housing Code of the Russian Federation specifies what kind of work is meant by carrying out major repairs in the common areas of the house.

The responsibilities of the management company include carrying out routine repairs, which is somewhat different from the previous concept. Current repairs are the implementation of restoration, construction and other work according to the plan, which is expressed in the replacement, adjustment of the performance/appearance of individual elements of common premises without significant interference with the operation of utility networks, the foundation itself, structures, facade, etc.

The residents' agreement with the management company specifies what kind of work will be carried out in order to restore the overall appearance of the entrance and the functioning of its elements. In addition, all types of work and standards included in the category of current repairs can be read in Decree of the State Construction Committee No. 170 and its annexes. This is all the responsibility of the management company, although the contract may not contain certain types of work regulated by law, but residents still have the right to put forward their demands.

The main difference between major and current repairs is that in the first case it is carried out due to significant wear and tear and significant damage to the building, and in the second - as a result of ordinary malfunctions (broken glass, broken garbage chute, stair railings, etc.) or approaching deadlines .

The law does not contain such a definition as cosmetic repairs, but it is often used in everyday speech. We can say that such work is identical to current repairs from a legislative point of view, but most often this means external adjustments, changes to the elements of the entrance (floors, walls, covering, cladding) both for decorative purposes and to improve operational characteristics.

Who is responsible for repairs at the entrance?

If putting our own apartment in order depends only on us and our financial capabilities, then repairing the entrance is the task of the management company. Current repairs are carried out at the expense of the funds that the management company regularly collects from residents as part of the monthly fee under the heading “maintenance of common areas/maintenance of housing/fees for maintenance and repairs.” That is, the fee for current repairs of entrances should not be charged separately - you are already actually paying for it.

But sometimes it is difficult to achieve repairs at the entrance. The obligation to carry out routine repairs must be specified in the contract with the owners, and if there is no such clause, this is a violation. According to the Resolution, the management company is obliged to carry out routine repairs at the entrance every 3-5 years, depending on the classification of the building and the degree of wear. No separate agreements are required.

But usually management companies stipulate in the contract the current repair of entrances, and the most common and banal excuse is the lack of money for repairs due to the debts of the owners. However, it should be remembered that if repairs have not been carried out for more than 3-5 years, the refusal of the management organization is unlawful.

Who will do it?

Having received an application with a list attached, the management company begins to draw up an annual plan and develop an estimate, which includes the costs of purchasing construction materials and paying workers.

Who should do repairs to the entrance? Work can be carried out :

• by the staff of the management company;
• by a third party contractor.

By law, both options do not require additional contributions from residents , much less participation in the work.

In practice, the management company often offers residents the following:

• wash the walls after whitewashing the ceiling;
• cover the floor with newspapers when painting the walls and then remove the paper;
• remove construction waste;
• wash windows and floors after completing work.

However, according to Decree of the State Construction Committee of the Russian Federation No. 170 dated September 27, 2003 , cleaning after repairs, as well as maintaining cleanliness throughout the year, is required to be carried out by the Criminal Code .

There are cases when residents, considering the cleaning provided by the Management Company to be insufficient, refuse it and clean the entrance themselves. The Criminal Code may refer to this, calling on owners to clean up themselves after repairs.

But the cleaning of common areas by residents has nothing to do with cleaning after painting/whitewashing : the repair is considered completed after demonstrating the renovated clean entrance and signing the Acceptance Certificate by residents.

Management Companies repair only common areas. Staircases on floors, common corridors and vestibules must be maintained in order by residents.

Contacting the management company regarding repairs

The appeal to the Criminal Code is written in free form, since there is no form approved by law. You can submit an application either in person, taking it to the office of the Criminal Code, or send it via an officially specified email.

Photos of deficiencies attached to documents - leaks or the condition of walls and stairs - work well.

Entrance redecoration

Advice from lawyers:

1. Cosmetic repairs at the entrance Who Should Pay?

1.1. Entrances belong to the common property of the owners of premises in a specific apartment building (MCD) - this follows from Art. 36 of the Housing Code of the Russian Federation. These premises belong to the owners on the right of common shared ownership. In accordance with Article 39 of the Housing Code of the Russian Federation, owners of premises in an apartment building bear the burden of expenses for maintaining common property in an apartment building. The structure of fees for the maintenance of residential premises includes fees for the maintenance and current repairs of common property in an apartment building. Consequently, the owners are required to pay for repairs at the entrance.

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2. We have allocated money for major renovations of the entrances, but they are doing cosmetic repairs. What should we do?

2.1. File a complaint with the Housing Inspectorate and the Capital Construction Fund. And you can also go to the prosecutor's office.

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3. What is included in the redecoration of the entrance?

3.1. Resolution of the State Construction Committee No. 170 of September 27, 2003, which approves the rules and regulations in accordance with which the technical operation of buildings, including apartment buildings, must be carried out. Rules and regulations for the technical operation of the housing stock, approved in the Decree of the State Construction Committee dated September 27, 2003 No. 170. A detailed list of such works is given in Appendix No. 7 to this Resolution, namely in Articles 1-17, and is recommended for use.

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4. The entrance is undergoing cosmetic renovations. Five storey building. The second day they paint the railings with stinking paint, how legal is this? There are already an insane amount of unscented paints.

4.1. Wrongful. There are standards and requirements for the renovation of apartment building premises.

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5. Should the management organization carry out cosmetic repairs to the entrance if the work was previously done in debt to the residents, but there is a minus on the personal account of the house? Before this, restoration work on the steps in the entrance was partially completed. Are entrance repairs done every five or three years?

5.1. In this case, everything depends on the fees for current repairs of apartment complexes of common premises, which are paid by apartment owners, as well as the results of the general meeting of the owner of the apartment complex in accordance with the Housing Code of the Russian Federation.

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6. I have a question: during what period is the management company obliged to make cosmetic repairs to the entrance and is the reason for the refusal of 2 debtors on the entrance? If possible, tell me the laws on the basis of which I have the right to file a complaint against the Criminal Code. Is it legal to post the numbers of debtors' apartments in the entrance? After all, this is a direct violation of personal data. Thanks in advance for your help.

6.1. If you have a homeowners association or uk. we need a contract.

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7. Please give advice on how many working days it should take to redecorate the entrance to a 5-story building.

7.1. As much as will be specified in the relevant agreement. It indicates the timing, cost and timing of the repairs.

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8. I have 2 questions: does the management company have the right to post debts in the entrance with the publication of apartment numbers and amounts of debt, and secondly, during what period are cosmetic repairs carried out in the entrance according to the Law and does the debt of the residents of the entrance affect its implementation?

8.1. No, this is personal data that is not subject to disclosure.

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8.2. — Hello, dear visitor to the site, debt does not affect the execution of cosmetic repairs, do not make up your own fairy tales. You are obliged to make all payments both for housing and communal services and for other services. Good luck to you and all the best, with respect, lawyer Legostaeva A.V.

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9. Cosmetic repairs in the entrance, good morning, tell me, our management company has been working on our house for less than three years, when we asked to whitewash and paint the entrance, they answer that for less than 3 years they have been responsible for us and will not do anything, is it legal for them to refuse us, if not please write an article of the law for study. Thank you!

9.1. Contact the housing inspectorate or prosecutor's office.

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10. After the traffic police ordered the cosmetic repair of the entrance, the management organization drew up an estimate for an amount that the residents did not agree to and did not sign the estimate. In order to report to the traffic police, he (the director of the management company) signed the estimate himself. Did the director legally sign the document?

10.1. No, I must approve the general meeting of owners.

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11. Our housing company has not made cosmetic repairs to the entrance for several years, and now it refuses to change the riser in the apartment, which was initially recognized as emergency, but now they say that it is not emergency and it is difficult to reinstall a new battery. They refuse to do it and tell me to contact the company. What can I do and how can I get the riser and battery replaced?

11.1. The battery is at the expense of the owner, the riser must be replaced - Prospect Resolution 491. File a claim, then file a lawsuit in court.

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12. A friend called me to work on cosmetic repairs in the entrances, do about 70-80% of the work, then problems began: I don’t like the color or it’s not painted right, in general, the HOA decided to terminate the contract with the individual entrepreneur and, like, I won’t see any money for the work done.

12.1. If there is a written agreement, collect the debt with legal costs and interest in court.

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12.2. You must have a contract drawn up for repair work.

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12.3. Hello. Submit a written request for payment of the amount for the work performed.

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13. We want to replace the old windows in the entrance with plastic ones. The management company said that replacing windows is a major overhaul, not a routine cosmetic one. Is this really true?

13.1. — Hello, dear site visitor, when replacing windows, a project is not required. See Order of the State Committee for Architecture under the USSR State Construction Committee dated November 23, 1988 N 312. Appendix N 7 (recommended) LIST OF MAIN WORK FOR ROUTINE REPAIR OF BUILDINGS AND FACILITIES

...
Window and door fillings, translucent structures
1. Replacement, restoration of individual elements, partial replacement of window, door stained glass or showcase fillings (wooden, metal, etc.). 2. Installation of closers, springs, stops, etc. 3. Change of window and door devices. 4. Replacement of broken glass and glass blocks. 5. Insertion of vents. Good luck to you and all the best, with respect, lawyer Legostaeva A.V.

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14. I have a question: our entrance was last renovated in 2003. The management company systematically postpones routine repairs. We want to write a written application for repairs with the residents of our entrance, indicating all the work. Can we write a general statement or from each apartment?

14.1. Hello, How convenient for you? Each apartment owner can write a separate statement or complaint and send it to the housing inspectorate. I wish you good luck and all the best!

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15. The renovation of the entrance to the apartment building (10 floors) has been going on for 1.5 months (cosmetic). The management organization explains this by the fact that the house council has not yet signed an estimate. The council refuses to sign because it is expensive, although the repairs are being carried out by the management company. Who is right here?

15.1. Can't determine. It is necessary to study the contracts, first of all, the management ones - how this issue is resolved in your case.

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16. Help with advice. How to warn the management company in advance (to work proactively, so to speak) so that in the event of cosmetic repairs in the entrance, high-quality and odorless materials are used.

16.1. Write them a statement with such a request, referring to your health. Ask to include a representative of the house on the commission to sign the acceptance of completed work (and let him inquire about the quality of the materials).

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17. The management company wants to make cosmetic repairs to the entrances from each apartment and wants to charge 3,000 rubles, is this legal? Are owners required to pay out of pocket?

17.1. Current repairs are included in the cost of their services to the Housing and Communal Services Management Company for maintenance and repairs.

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18. What kind of statement can be written that I (the owner of the premises) refuse to pay for cosmetic repairs in the entrance of an apartment building.

18.1. The entrance is the common property of all owners of apartment buildings, regardless of whether they are residential or not. The owner bears the burden of maintaining his property. Thus, you cannot write such a statement.

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18.2. A free-form application for refusal to pay for cosmetic repairs with the legal basis for the application.

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18.3. You can write in a free, arbitrary form and indicate to whom, where, from whom, your full name and address, then indicate a statement of refusal and state the essence of the application and justification, and then indicate what you are asking for and put your signature and date.

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19. Why does the housing and communal services require a separate fee for cosmetic repairs of the entrances to the house? Isn't repair included in the maintenance and repair payment?

19.1. Such a requirement is illegal. Cosmetic repairs are included in the housing maintenance line. You are absolutely right. Decree of the Government of the Russian Federation of August 13, 2006 N 491 (as amended on December 15, 2018) “On approval of the Rules for the maintenance of common property in an apartment building and the rules for changing the amount of payment for the maintenance of residential premises in the case of the provision of services and performance... II. Requirements for the maintenance of common property II. REQUIREMENTS FOR MAINTENANCE OF COMMON PROPERTY

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20. During a cosmetic renovation of the entrance, an employee of the management company broke through the kitchen wall adjacent to the staircase. What should be the act about this from the UK?

20.1. The act is drawn up in writing. The content must comply with the requirements of Decree of the Government of the Russian Federation No. 354 of May 6, 2011. The damage must be compensated by the Criminal Code.

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It took me 5 minutes to ask a question! Redecoration at the entrance (Elena), it is not displayed on your website. What to do.

To apply to the management company for cosmetic repairs (painting walls and whitewashing ceilings in the entrance), is a decision of the general meeting of the owners of the entrance necessary?

Our house has not been renovated for 32 years; the entrance has never been renovated; now the management company is completing cosmetic repairs, but the owners do not like how the work was done.

In our entrance the temperature throughout the winter stays no higher than 0 degrees.

Our entrance has undergone cosmetic renovations. The repairs are of poor quality, the amount of work does not correspond to the estimate for the work.

In the entrance under the stairs on the 1st floor, strollers were set on fire (2 strollers and 2 bicycles)

The entrance has been redecorated. The management company painted the walls without dismantling the mailboxes.

The management company refuses to make cosmetic repairs to the entrance, citing the fact that this is not specified in the contract. Is this legal?

The management company sent an invoice to pay for cosmetic repairs to the adjacent two entrances of our apartment building (to me for 48.2 sq.

Our HOA chairman was planning to resign of her own free will. This happened after our request to provide supporting documents (contract,

K. refuses our request to make cosmetic repairs to the entrance. They brought us a planned calculation of the costs of maintaining the housing stock.

What is included in the renovation of an apartment building entrance?

According to MDK_2_04.2004, the standard list of measures required to modernize the entrance of an apartment building includes:

• updating the appearance of walls/ceilings (whitewashing/painting/plastering);
• replacement of glass and window fittings;
• repair of damaged areas of flooring;
• painting the surface of metal equipment (heating systems);
• restoration of the entrance group (replacement of the porch/door leaf);
• repair of boxes intended for collecting/storing mail;
• replacement of lighting fixtures (wall/ceiling);
• updating handrails;
• arrangement of canopies over the entrance.

This list is incomplete and can be supplemented depending on the needs of the owners of the apartment building and the type of entrance (presence of a garbage chute, elevator, large hall, etc.).

What can't be repaired?

The minimum set of services that the executive party is obliged to provide is approved by Decree of the Government of the Russian Federation of April 3, 2013 N 290. Additional work not included in the regulated list is optional, therefore housing and communal services may not perform them. Issues related to the repair of elements not provided for in legal acts are resolved by residents of apartment buildings independently. The contractor (MC) is not obliged to repair the following elements in the entrance of an apartment building:

• intercoms;
• video surveillance systems;
• hot water metering devices;
• panels with an electric meter, including buying new ones;
• satellite dishes;
• electrical wiring (lay new ones), etc.

How often are entrances repaired?

The frequency of current and major repairs of entrances to apartment buildings is determined by regulatory documents and depends on the technical condition and features of building structures.

Maintenance

The issue of carrying out routine repairs in one dedicated entrance of a residential apartment building remains one of the most pressing today. In order not to lose the license by court decision, the management company tries to carry out routine repair work once every five years. At a meeting of residents, a list of proposed work is read out and agreed upon, or a draft decision is approved, according to which the contract for carrying out routine repairs is transferred to a construction contractor.

Entrance redecoration

Current cosmetic repairs of the entrance are carried out every 3-5 years. The frequency of repairs to entrances is clearly stated in the charter documents of the HOA.

Cosmetic repairs include:

• Restoring the plaster layer in places where it has cracked or crumbled;

• Sealing cracks and holes;

• Whitewashing the walls (in rare cases, wallpapering);

• Painting panels and railings;

• Inserting glass into driveway windows;

• Window painting;

• Painting of elevator slopes;

• Finishing and painting of entrance and attic doors.

This is the main list of cosmetic work that is performed when renovating an entrance. If necessary, this list can be expanded.

Major renovation of the entrance

According to standards, major repairs of entrances are carried out every 25 years. The overhaul includes:

• Waterproofing of the roof and entrance vestibule;

• Repair of interpanel joints;

• Window replacement;

• Replacement of internal communications: heating pipes, water supply and sewerage, electrical wiring, drain pipes;

• Repair of technical floor;

• Exhaust system repair;

• Redecorating;

• Exterior home renovation;

• Insulation of the house;

• Parapet repair and installation of roof railings;

• Basement renovation.

This list can also be expanded depending on the circumstances.

Unscheduled entrance repairs

Cosmetic and major repairs of the entrance can also be unscheduled, when for some reason it is necessary. If planned repairs are carried out as a whole, then unscheduled repairs can also be local, aimed at eliminating and restoring certain defects and damage.

The difference between a major overhaul and a current one

Current and major repairs differ in the method of implementation/financing, as well as the list of activities included in it. According to the current regulatory framework, current repairs are carried out systematically/periodically in order to prevent wear and tear of the housing stock, as well as to eliminate external defects. Its cost is already included in the cost of housing maintenance (in the receipt).

Capital – involves carrying out large-scale technical measures aimed at restoring destroyed/dilapidated parts of the housing stock. The fund for major repairs is formed from contributions from all owners of residential premises and is a mandatory measure (according to Article 169 of the Housing Code).

Current repairs of apartment building entrances include:

• partial/full restoration of worn floor parts (linoleum, tiles);
• cleaning/painting frames, glazing/replacing windows;
• leveling the surface of the walls (sealing holes, crevices, cracks), as well as whitewashing/painting them.
• repair of handrails/railings/plinths, as well as their painting;
• replacement/repair of lighting devices;
• painting the surface of heating equipment, mailboxes covering the electrical panel of the doors;
• replacement of individual elements of the garbage chute;
• repair of ventilation and damper devices,
• painting doors of mines, elevators.

The overhaul of apartment building entrances includes the following types of activities:

• restoration/replacement of failed elevator equipment and shafts;
• arrangement/repair of attics, basements;
• updating of internal communications (drainage, sewer pipes, heating/plumbing systems, electrical wiring, etc.);
• modernization of the entrance vestibule, including the canopy.

Where to begin?

In accordance with the Rules and Standards for the Technical Operation of the Housing Stock, the frequency of cosmetic repairs at the entrance is 3 or 5 years, depending on the classification of the building and its physical wear and tear. Residents should organize a general meeting at which the need for cosmetic repairs in common areas - the front door, stairwells and stairs - will be announced. Repairs can be planned or unscheduled, if restoration is urgently required (walls are painted by vandals, windows are broken, doors are broken).

Together, a defect list is drawn up - a list of work that needs to be done.

Primary requirements:

• frame restoration and glass replacement;
• repair of public entrance doors;
• updating the visor or installing a new one;
• restoration or restoration of flooring;
• painting and whitewashing of surfaces (walls and ceilings);
• replacement of mailboxes;
• painting heating, sewer pipes and other communication systems, stair handrails with their partial repair;
• replacing or painting electrical panels;
• installation of hatches leading to technical floors;
• insulation of electrical cables in plastic boxes - cable channels;
• repair of the garbage chute or replacement of its fragments (if any);
• replacement of lighting fixtures.

This list can be supplemented based on existing needs. Sometimes a representative of the contracting organization that will carry out the work is hired to draw up a defect report.

Where can I find out about planned renovations?

Utility services are required to provide apartment owners with information 30 days before the start of repair and restoration activities at the entrance of an apartment building:

• on the planned volume, timing, type of repair and restoration work;
• about the approximate cost of all repairs;
• about the place/time/date of reception of residents to resolve issues related to the organization of cosmetic/major repairs.

Ten days before the start of repair and restoration activities, the housing and communal services must organize a general meeting of consumers, the agenda of which will consider issues related to:

• quality and quantity of building materials, as well as their color scheme;
• appointment of an authorized representative from the residents of the apartment building, who will evaluate/accept the completed repair work;
• conclusion of contracts.

At the end of the meeting, a protocol is drawn up about all the decisions made at it and the persons who refused to formalize the contract for the modernization of the “front” apartment building.

Where to start if you want to achieve repairs in the entrance

You can contact the management company with a request to repair the entrance by decision of the meeting of owners. The first step is to study the contract to find out exactly what kind of work on routine repairs of the entrance should be performed by your management company.

Next, determine what needs to be done at your entrance - perhaps only part of the designated work will be required. After this, you need to draw up a written application to the Criminal Code listing the necessary work and the deadlines for their completion (recommended by law - 22 days for every 1000 sq. m.). You need to approach this step very carefully and responsibly - if you forget to mention something, you will no longer be able to add to the list of works after submitting your application.

It is better if as many residents as possible sign the application. The document must be drawn up in two copies. One will remain in the Criminal Code, and on the second, the employee who accepted the application must put the incoming number, signature with transcript and date. The management organization is obliged to provide a response within 15 days, always in writing.

Ideally, the management company sends its specialists, they inspect the entrance and draw up a report, after which the list of necessary work is approved together with the Council of the apartment building or at a general meeting of owners. However, in practice this does not always happen, since the management company refuses to carry out repairs for some reason.

Dates

It is impossible to calculate in advance all the timing of repair work and how stable the elements of the entrance premises will be. Current repairs, according to the plan, should be carried out every 3-5 years based on clause 2.3.4 of Article 2.3 of Resolution No. 170. In this case, it is necessary to take into account the specificity of the building, its wear and tear, as well as operating conditions. If the house is very old, then, naturally, the management company should visit the house with a technical inspection almost constantly.

The contract itself may indicate more precise deadlines than the law. As for the work itself in the entrances, everything is complicated, since the legislator did not provide exact figures on this matter, but it all depends on the type and conditions of the restoration work.

Judicial practice on this matter varies, because the housing appearance of houses can be different. Appendix No. 6 of the Resolution states that planned repairs carried out on an area of ​​1000 m² must be completed within 22 days, also within a period of 5 days in the case of preparation and arrangement of entrances and other premises in the spring-summer period, etc. d.

IMPORTANT! On the official website of some management companies, the types of repair work and the deadlines indicated for their implementation may be indicated in tables, so in this case it will be easier to put forward your demands based on this data.

As for the urgency of the overhaul, it is done according to the plan and schedule established by the regional operator. All this information is posted on the official website. First of all, this is true for old houses put into operation since the 30s. As a second method, people can apply collectively to the Fund through the Criminal Code.

How to get the entrance repaired

Often, residents have to make additional efforts to force the management company to make the necessary repairs.

How to write an appeal to the management company about the repair of the entrance

If there is a need to bring the entrance to normal condition, residents are required to draw up a collective letter to the management company. The decision is made based on the results of the general meeting of owners of living space in an apartment building.

If the management company refuses to start work, residents can organize the work themselves by purchasing the necessary materials and concluding an agreement with the repair organization. In this case, the procedure is as follows:

• draw up a report describing the technical condition of structures;
• develop estimate documentation;
• purchase materials, keeping receipts and other supporting documents;
• carry out repairs on your own or with the assistance of an organization;
• draw up an appeal to the Criminal Code for reimbursement of the funds spent, attaching documentary evidence of the expenses incurred;
• if the management company refuses to return the money for repairs, file a claim with the court, attaching the necessary documents.

Residents can write a collective letter to the management company to bring the entrance back to normal.
If the need to restore building structures is related to ensuring safety, the court will take into account the attached evidence and oblige the management company to reimburse costs. But if the residents’ decision to paint and other cosmetic repairs is caused by the desire to bring the structures into an aesthetic appearance, the justification of the costs is insufficient, and a positive decision from the judicial authority should not be expected.

Sample application to the Housing Office for entrance repairs

The legislation does not provide for a standard application form to the housing office with a request to repair the entrance. When drawing up a document, they are guided by the general rules of office work.

The application is drawn up indicating the following information:

• Full name and position of the head of the management company, its name;
• applicant data, addresses of MKD location;
• the essence of the issue with a listing of the required repair work.

The application also indicates a list of necessary accompanying documents confirming what has been said. Finally, the compilers sign the letter and indicate the date the appeal was written.

What to do if you are refused

If the management company refuses to make repairs at the entrance, you can file a complaint with the Housing Inspectorate; at the same time, it is better to send a copy of the document to Rospotrebnadzor. The complaint is made in the form of an application. Describe the whole situation, referring to the necessary clauses of the contract and the refusal of the management company. At the end, add a request to check the activities of your management company and oblige it to make repairs at the entrance.

The following must be attached to the application:

a copy of the agreement with the management organization

your copy of the application to the Criminal Code requesting repairs

a copy of the response containing the refusal

list of repairs that need to be carried out at the entrance

entrance inspection report (this document is required)

If your appeal does not give the desired result, you can file a complaint with the prosecutor's office or a lawsuit in court. Copies of all documents are also attached to the statement of claim. Usually the courts side with the owners; a positive decision is a matter of time.

If it was done poorly: where to go and what to do?

Often the quality of repair work leaves much to be desired, and the craftsmen do everything carelessly and negligently, leaving dirt and construction debris behind. As the final stage of all restoration and finishing work, an assessment and acceptance certificate must be drawn up, and residents must familiarize themselves with everything in detail, as well as check the quality of workmanship; therefore, you need to monitor the progress of work from the very beginning, since control over their activities in this case rests with the owners.

In case of deficiencies in the repair measures, you need to contact the management company again by telephone call or a written collective statement, if no one answers the phone (how to correctly write an application for the repair of an entrance to the management company, read here how to force the management company (MC) or Housing and communal services to make repairs at the entrance, described here). The company's specialists are obliged to eliminate all shortcomings and violations.

If no one responds to requests, then the last resort will be the Housing Inspectorate, Rospotrebnadzor, where a regular free-form complaint is filed. If these authorities do not help solve the problem, then the last measure to protect housing interests will be the court.

Thus, we can say that current/cosmetic repairs of the entrances of residential buildings are always the responsibility of the management company, and major repairs are the responsibility of the regional operator, which operates as a Fund. Major repairs are always carried out by accumulating monthly contributions from the owners of the house, that is, they are actually carried out at the expense of the residents.

Repair services of the management company are already included in the cost of regular payments by tenants. You can always contact the Management Company with any questions, including early repairs of entrances, by calls and written complaints.

How to monitor the progress of repairs at the entrance

It doesn’t matter whether you achieved the repair of the entrance right away or had to go through different authorities, but one positive decision to carry out repairs is not enough. It is necessary to control the entire progress of work. To do this, the initiative group of residents requests a plan with a time frame. All work must be carried out with high quality and without deviations from standards. If any hidden work is being carried out, be sure to request that reports be drawn up.

If you find any defects in the repairs made, simply do not sign the acceptance documents. The same should be done if the management company has not completed some work, but assures that it will be completed in the near future. As practice shows, the management company “forgets” about the promises immediately after signing the acts, and you will wait for the next repair only after 3-5 years.

Also remember that workers must maintain cleanliness. For example, when whitewashing ceilings, they must cover the residents' entrance doors with plastic film. In addition, they are required to remove construction waste at least once a day, and storing it on lawns is unacceptable. If you find a violation, report it to the management company.

Budgeting

Based on the list of works, an estimate is drawn up indicating the cost of repairs. Residents can save money by offering their services:

• remove old paint from walls;
• wash off the whitewash;
• clean up after finishing.

The price of materials is also taken into account, and it is also specified who will purchase them - the customers themselves or the builders.

The estimate sheet includes the price of materials:

• primers (concentrate);
• gypsum putty;
• plasters;
• oil paint;
• concrete mixture;
• ceramic tiles;
• rollers;
• brushes;
• chalk;
• abrasive mesh.

This also includes garbage removal, the cost of consumables (brooms, bags, buckets), and delivery of materials.

They separately state how much each type of work costs:

• cleaning walls and ceilings;
• primer treatment;
• plastering of surfaces;
• puttying;
• whitewash;
• painting walls, frames and other surfaces;
• painting pipes, railings.

Residents review the finished estimate. Each of them can make their own additions or adjustments, after which the document is approved and they begin to draw up an agreement with the contractor.

Construction work carried out by specialists

When repairing entrances to apartment buildings, YouDo contractors use the latest engineering equipment. The availability of high-quality tools and extensive experience allow craftsmen to professionally perform a whole range of works. This:

• finishing of walls and ceilings (whitewashing, painting)
• restoration of doors and railings
• replacement of frames and glass, installation of new windows

For light restoration, YouDo performers fill cracks, plaster surfaces, and install doors. During the overhaul of entrances, representatives of construction organizations carry out waterproofing work, replace communications and ventilation systems, and insulate houses.

Agree with the YouDo master about a convenient time for your visit. A specialist will arrive to inspect the facility and approve the list of repairs. After inspecting the condition of the entrance, the master will tell you how much the finishing will cost you. Specialists will carry out cosmetic or major repairs of the entrance in Novosibirsk with high quality and at an affordable price.

Entrance repair cost

The entrances to the apartment building are being repaired at the expense of the management company. The cost includes the cost of purchasing construction materials and paying for the services of performers.

Funds from residents' contributions are used for financing. In some regions there is a state program, within the framework of which part of the work is carried out at the expense of the state.

Regional government structures have special departments that carry out general management and control over the timely organization of capital and current repairs of apartment buildings. They must respond to citizens’ requests on these issues, including solving problems of payment for work.

Who should pay for ongoing repairs?

Residents of the house do not have to pay for repairs unless they are major. The cost of repairs is usually included in bills.

When is the management company not obligated to make repairs?

When it is capital. This type of repair consists of work to strengthen the roof, repair elevator shafts and power supply systems, etc.

Repair by residents

The law does not restrict apartment owners from their desire to independently carry out repairs in common areas. If the management company does not fulfill its obligations for a long time, you can collect money from those who want it, select materials and a contractor, and quickly restore order in the entrance.

After the repairs have been completed, residents of the house can try to return part of the funds or the full amount for the repairs carried out. For this:

• an act is drawn up that describes the appearance of the object before repair;
• a list of required work and the amount of materials is generated;
• when the work is completed and paid for, an acceptance certificate is drawn up.

The documents, along with copies of checks and the acceptance certificate, are transferred to the management company along with an application requesting reimbursement of expenses. If the company refuses to pay for repairs, you can try to get the money back through the court.

What is considered a repair?

Current

Entrance repair is a current repair, if it refers to work on an apartment building, in order to maintain its appearance in proper condition, restore its resources and replace the main structural elements. Current repairs to the entrance to an apartment building are designed to maintain the operational performance of the building, as well as carry out restoration work.

If you look at the list of works for this type of repair, you can find mention of the condition of entrances in apartment buildings.

As a rule, when calculating estimates for work, employees of management organizations undertake the responsibility to perform the following types of work:

1. Replacing entrance doors, painting them, replacing locks and distributing new codes - keys - to residents.
2. Glazing of windows, washing windows, cleaning frames, replacing them if necessary.
3. Carrying out work on sealing cracks, insulating entrances, patching holes.
4. Carrying out painting work on railings, replacing them if necessary, increasing their strength.
5. Painting existing panels in the entrance.
6. Painting and whitewashing of walls and ceilings. Leveling and washing walls if necessary.
7. Painting elevator slopes.
8. Replacement of tiles or other covering on the floor when the old one wears out.

The management organization carries out modernization using funds donated by residents for housing maintenance . Therefore, the list of works includes only cosmetic and restoration work, but work to replace communications or move the most important components of the entrance is included in the list of works for another type of repair.

How the entrance should look after cosmetic repairs and what work should be done, see the video below:

Capital

All residents, in accordance with Article 169 of the Housing Code, pay contributions towards major repairs. This is a mandatory measure , which is aimed at forming a capital repair fund (Article 170 of the Housing Code).

The overhaul of the entrance is more global in nature than its predecessor. Entrance repair is a major repair if it involves the following actions:

• replacement of communications;
• installation of communications;
• modernization or replacement of engineering equipment;
• installation, dismantling, moving walls;
• roof and foundation upgrades.

As you can see, major repairs are more global actions that are aimed at maintaining the house in proper condition, far from being in disrepair.

But the scope of authority of workers to carry out major repairs does not include the obligation to carry out cosmetic repairs to the entrance. However, if the staircase or communications passing through it require replacement, then this falls within the scope of the overhaul.

For many apartment owners, renovation of the entrance is a pressing problem. Who should carry out repair work in an apartment building and how to correctly write an application to the management company - read in separate articles on our website.

In what period of time should repair work be carried out?

Repair work in apartment buildings can be carried out by:

• employees of the Management Company or HOA on their own;
• contractors hired by homeowners.

Read more about who plans and carries out current repairs here.

In this case, the deadlines established by the legislation of the Russian Federation for each type of work must be observed (read more about what laws govern current repairs here).

If the renovation of entrances and troubleshooting in apartment buildings is carried out as planned, the approximate time frame for scheduled maintenance is 22 days for every 1000 sq. m. meters of total area.

If unscheduled situations arise, you must adhere to the following maintenance schedules:

1. in case of leaks - one day;
2. in case of drainage breakdowns - five days;
3. for damage to walls - one day;
4. restoration of window blocks and doorways - in winter - one day, in summer - three days;
5. malfunctions of the technical equipment of the house (sewage, heating, water supply) - immediately by emergency services;
6. in case of damage to the power supply - depending on the type of failure, the period ranges from immediate action to seven days;
7. if elevators break down - no longer than one day.

Is it possible to speed up the process?

If repairs in an apartment building are not planned in the next year, and the residents are not satisfied with the condition of their common property, then the work can be accelerated.

For this purpose, homeowners, according to the Housing Code of the Russian Federation, organize a general meeting.

At this point, decisions should be made on the need for ongoing repairs. It is necessary to record exactly what types of work are planned to be carried out.

The minutes of the general meeting are transferred to the Management Company, which, based on it, must adjust the list of apartment buildings in need of renovation of entrances.

At the same time, homeowners have the right to monitor the work of contractors and, in case of provision of services of inadequate quality, file a claim with their Management Company.

REFERENCE: The management company is obliged to carry out all the necessary work, even if some owners have rent arrears.

Carrying out current repairs is the responsibility of the MKD Management Company. It should be carried out at least once every three to five years. In this case, homeowners do not incur any additional material costs.

If there has been no repair for more than 10 years

Despite the current prevalence of various management companies and other organizations that carry out activities to monitor the normal condition of the common property of apartment buildings or their associations, there are also houses in which the entrance has not been renovated for 20 years.

What to do in this case?

There are several ways to solve this problem:

1. Write an official letter on behalf of all owners of premises in such a house with a request to carry out repairs to the management of the management company that maintains the house.
2. In case of refusal for unmotivated reasons, residents have the right to file an appropriate application with the court so that the management company, by a court decision, is obliged to carry out all the necessary work.
3. In the event that the court decision is not executed, you can also apply to the bailiffs to initiate enforcement proceedings, so that they oblige, from the point of view of law, the management company to carry out work to repair the premises.
4. If none of the proposed options works, change the management company and one of the first clauses of the contract specify the urgent carrying out of routine repairs of common property, namely access, property in accordance with the requirements of current legislation.

It turns out that unscheduled or early repairs are quite possible. To do this, you only need to correctly draw up an application to your management company.

Muscovites can find out about major renovations of their homes on the government services portal

Information on major renovations of residential buildings will now be provided electronically. From June 14, users of the portal of state and municipal services of Moscow (www.pgu.mos.ru) can receive the most complete information about the overhaul of their own home in real time. The corresponding resolution was adopted at a meeting of the Presidium of the Moscow Government.

“In Moscow, hundreds of residential buildings have been involved in major renovations, and the work is becoming more and more intense every day. Many questions arise from townspeople about where and what work is being carried out, in what time frame, and what elements of houses should be repaired. In accordance with the agreement at the Civil Forum, we promised to create an electronic information system about major repairs, where you can find out about all this online,” said Sergei Sobyanin.

Previously, information about major repairs was provided in paper form upon request within 30 days.

The portal provides information on the inclusion of a house in the regional program (list of houses, types of work, period of work for each engineering system), the method of forming a capital repair fund (dates of meetings of owners to choose the method of forming the fund, the chosen method of forming the fund, information about the account holder to accumulate contributions).

Here you can also find out about the obligations to pay contributions (the date the obligations arose, information about accruals for the house and for a specific apartment (premises), information about payments for the house and for a specific apartment, information about the accrual and payment of benefits) and about the inclusion of the house in a short-term repair plan for the coming years (list of works for the coming period, planned cost of work).

Other information is available on pgu.mos.ru:

— notification of work (date of notification of planned work, period for holding meetings on repairs);

— data on competitive procedures for selecting contractors (tender documentation, protocols of tender results);

— information about the conclusion of an agreement to carry out major repairs (date of conclusion of the agreement, information about the contractor, warranty period);

— data on the completion of major repairs (date of signing the certificate of completion, actual cost of work performed).

The information provided on the portal is significantly wider than the minimum list established by the Housing Code of the Russian Federation. The list of additional information was determined by residents who took part in voting in the “Active Citizen” system (195.6 thousand people).

“The service has been launched, Muscovites can use it from today and receive all the information they need in a form convenient for them,” said Artur Keskinov, General Director of the Moscow Apartment Building Capital Repair Fund.

The procedure for obtaining information is as simple as possible. The user just needs to enter the house address, apartment number and EPD payer code in the search bar on the public services portal.

For the convenience of users, a visualization has been created that simplifies the request for information, with details down to each engineering system of the house and each elevator. Information will be updated monthly.

“It is important to keep the information system up to date so that it contains real information, not theoretical information. Otherwise, you will get the opposite result: people will see one picture, but there will be other information on the site, so all stages must be monitored and constantly entered into the information system so that it is always up-to-date,” added Sergei Sobyanin.

Complaint about poor quality repairs of the entrance to the apartment building

Each stage of repair and restoration activities at the entrance to an apartment building must be controlled by an authorized person from the apartment owners. Upon completion of the modernization, the executive organization signs, together with the owners, an act of acceptance of work. If citizens are dissatisfied with the quality of the services provided by the contractor, then they should not sign the document. A claim should be sent to the housing management institution, as well as an appeal to the State Housing Inspectorate and the district administration. The application is drawn up according to the following example:

• Full name, address, contact details of applicants;
• document's name;
• reasons for filing a complaint indicating the address of the apartment building;
• a request to conduct an on-site inspection to assess the quality of the repairs performed, as well as to bring the guilty party to justice;
• painting/date.

According to rules No. 491, if a service company provides services/work, including repairs, of inadequate quality, then citizens have the right to demand a reduction in the established tariffs for repairs/maintenance of housing stock. To do this, a written application for a change in tariffs is sent to the Criminal Code, which must be registered by the party to whom the document is sent. The person who received the application is obliged to notify the residents within two days of its approval or rejection, indicating the reasons.

Complaint in case of inaction of the management company

First, you should write a complaint to the management company itself. If you cannot resolve the issue peacefully with the Criminal Code, you can file a complaint with the Housing Inspectorate. This body has the right to bring the perpetrators to administrative responsibility.

If this method does not produce results, every citizen always has the right to apply to the court for protection of their rights and legitimate interests.

Problems in repairing the entrance

How to force housing and communal services to make repairs at the entrance? In 2020, the legislator raised another financial issue: establishing a fee from apartment owners in apartment buildings for routine repairs of entrances. Despite the fact that the program for implementing fees for major repairs is being implemented scandalously, the issue of establishing a new fee is being considered.

In fact, repairing an entrance is one of the types of work during a major overhaul. Its peculiarity is the need to carry out work every 5 years. At a time when major repairs are carried out once every 10 years.

When establishing standards for repairs, the legislator did not determine the source of financing for the work. Currently, there are no savings funds that contain funds for cosmetic repairs of entrances. Therefore, it is proposed to place the additional payment on the shoulders of the owners.

The entrance to an apartment building will be repaired if the apartment owners transfer funds for major repairs to the regional operator. But the work will be carried out no earlier than the turn provided by the local government comes up. When sending funds to a personal account at home, repairs will be carried out after collecting a sufficient amount. In other cases, work can be carried out at any time, but at the expense of the residents.

Nuances

If the organization servicing a multi-storey building agrees to modernize the entrance, then the owners should carefully draw up a list of all necessary measures that will be displayed in the defect sheet. The housing and communal association will carry out only the amount of repair work indicated in the statement.

Therefore, before signing it, the authorized person should carefully study all the points. It is advisable to include in the document all necessary work (replacement of broken glass, worn-out mailboxes, faulty lamps, railings, etc.). It should be taken into account that the executing party will not fulfill the items not provided for in the statement. All actions will have to be initiated anew (send an application, wait for a response, draw up a statement, etc.).