Instructions for disconnecting from the Rostelecom collective antenna

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Rostelecom is constantly improving its in-demand services. One of such services can be called a collective antenna in apartment buildings. Until recently, it was impossible to imagine full-fledged television and radio broadcasting without it. Now everything has changed, and such antennas are no longer in demand. Therefore, many residents have a question about how to disable the Rostelecom antenna through the online portal of the State Services.

Collective antenna

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A collective antenna is a complex technical complex designed to receive a television signal. Initially, this design included cables, amplifiers, a distribution network and the antenna itself. It could not receive a large number of channels, but the company worked hard to modernize it, so the number of channels was constantly increasing. At the same time, the antenna itself changed; over time, its design changed and became simpler.

This service was quite cheap, and residents of apartment buildings had no alternative. Collective antennas were under the control of management companies, since they were common property. Each resident of the house who wanted to receive the service had to sign an agreement with Rostelecom for access to the signal. In turn, Rostelecom has undertaken to independently fix all problems with the antenna and the equipment supplied with it. But even so, residents often complained about such antennas and highlighted many of their disadvantages:

1. The number of channels is minimal, especially since a standard package is always offered. The further a settlement was located from large cities, the fewer channels were provided to the consumer.
2. With the help of collective antennas, it was possible to offer citizens only analogue broadcasting, which made channel sorting impossible.
3. Many complained about poor quality.
4. Functions such as navigation or rewinding photos were out of the question.

Disabling the antenna

Every month, everyone who used the collective antenna had to pay a subscription fee. It depended on the region of residence and the service company. But most of all, the subscription fee was influenced by the number of channels provided. If we take the average cost, then using a collective antenna per month cost approximately 150 rubles.

Over time, after the Internet began to be used more and more widely, residents began to abandon the collective antenna. The company no longer provides such a service and does not install collective antennas in apartment buildings. Rostelecom manages to offer an alternative to all those who have used such an antenna - this is digital television.

Before receiving a new service, you must cancel the old one. To do this, you must issue a refusal, that is, write an application for disconnection. To do this, there are two ways - come to the Rostelecom office or submit an application online. Before the citizen issues a refusal, he will receive payments for the collective antenna.

In some apartments there is still a connection to collective antennas. Residents are faced with the question of whether to turn it off or not. Before doing this, it is important to understand the advantages of this service:

1. The antenna tuning is carried out by Rostelecom employees themselves.
2. The company guarantees free service. All that is required from the user is to pay the subscription fee on time.
3. In parallel with the collective antenna, the consumer has the right to use satellite television.
4. In order to use the antenna, there is no need to buy additional equipment.
5. Even if a resident has a debt, the broadcast is not interrupted, it is possible to allow a small debt.

How to refuse a television antenna in an apartment in 2020

• name of the organization whose employees the applicant is applying to;
• Full name of the owner who wants to give up the antenna;
• registration address directly on the living space that needs to be disconnected from antenna television broadcasting;
• a note indicating that there are no debts on the subscription fee is indicated;
• the applicant's immediate request is written down - to turn off the TV antenna.

Is it legal to charge a fee?

This can be done in one day. There is nothing difficult about the procedure. It is enough to write an application and submit it to the authorized authority, as well as pay off current television broadcasting debts. Let's consider the nuances of how to refuse an antenna in an apartment.

The application indicates the essence of the appeal and the promise to repay the debt for the current month. At the end the applicant’s signature and date are placed. Once the application has been processed by the staff and filled out correctly, it will be taken into account.

Disconnection algorithm through State Services

In order to be able to disconnect from a collective antenna through the State Services portal, the organization providing this service must be in a single register. Since Rostelecom is included there, you can disconnect from the service online.

Having determined that the shutdown will take place remotely, you need to perform the following steps:

1. First of all, you need to log into the portal by filling out your account information. It is important to have registration, otherwise nothing will be done. In any case, upon initial login you will have to register and create a personal account. Login is possible through any browser.
2. On the main page of the portal, you should find the search bar and enter the sentence “disabling your home antenna” into it.
3. The requested tab opens to the user, and a questionnaire is located on it. It will need to be filled out, but it will first be downloaded to the user’s PC. After filling it out, it is loaded into a special program. The form is standard, you don’t need to look for anything else. Filling out the form is simple, the system gives hints. In fact, all that the subscriber must fill out is the reason for refusing the service to provide a collective antenna.
4. In order for the service to be disabled, you will have to pay 60 rubles. This can be done immediately on the portal; a receipt is generated automatically and displayed to the user. There are two options for paying a receipt - Internet banking or an electronic wallet of any payment system. After payment, the receipt is uploaded to the portal in the same way as the previously completed application form.
5. Finally, you should check everything and submit your application. After it is submitted for consideration, you will need to wait for some time. The answer comes in the form of a notification to the personal account of the State Services portal.

Disconnection problems

Sometimes difficulties arise when performing this procedure. This happens for several reasons:

1. Inaccuracy in filling out the application, the absence of some data in it, or the submission of false information.
2. Existence of debt for the provision of television broadcasting services.
3. Lack of timely payment of state fees.
4. A citizen who tries to turn off a collective antenna is not the owner of the apartment. Only the person who is the real owner of the apartment can make such decisions.

In order for the service to be completed successfully, you must fix the problem and try everything again.

Application for disconnection

The application to disconnect a collective antenna on the State Services portal is a standard template. Exactly the same one is issued at the company’s office if a citizen comes there in person to disconnect the service. The following information is entered into the application form:

1. Full name of the applicant (this must be the owner of the living space where the service is supplied) and address of the specified apartment.
2. Current phone number that Rostelecom employees can call if necessary.
3. An important line is the reason for refusing the service. In such cases, they write “termination of the contract.”
4. To disconnect, Rostelecom employees must have access to the antenna, so if a person lives in a dormitory or there is a closed vestibule, this should also be indicated in the application.
5. At the very bottom of the form is the subscriber’s personal signature and the date of completion.
6. In order to have everything you need at hand when filling out the application, you need to prepare a passport and a document on ownership of the apartment. If the application is submitted by the tenant, then you need to obtain the consent of the real owner of the living space and have a power of attorney from him to complete this operation. In some cases, Rostelecom requests a certificate from the MFC confirming that there are no arrears in monthly rent payments.

How to refuse a Rostelecom antenna in Moscow

If you decide to personally visit the nearest branch of the provider, then do not forget to take your passport with you. The consultant will not only accept the application, but also tell you about all the tariffs and how to work with the appropriate equipment.

What is a collective television antenna

These big noses are instead of the good Sony channel, where the whole family watched 3 shows - the series “Velvet”, “My Kitchen Rules” and “Runway”. These are good programs that treat the viewer, the living people watching these programs, with great respect and dignity. And instead of them - this is another TNT. Nasty.

• the small number of available TV channels does not allow watching existing programs for the whole family;
• analog view;
• lack of ability to sort channels;
• inconvenient navigation;
• unsatisfactory image quality.

1. The first step is to clarify what kind of organization services the residential building. A single cash settlement organization or housing office will help with this. If the receipt for payment of utility services is drawn up correctly, the name can be seen there. In addition, the applicant will need a physical address with a telephone number.
2. Next, you need to pay all overdue debts on payment for services for the antenna. The current debt must also be paid off. This fact is confirmed by a certificate from the EIRC. It is acceptable to provide a paid bank receipt or electronic check if the payment was made online.
3. The next step is to call an organization that provides telecommunications services. This action is necessary in order to clarify the list of documents that must be brought in order to terminate the contract. The package of papers may differ from company to company.
4. Having collected the entire set of documents, you must take it directly to the service company. There, the citizen will write a statement according to the instructions of the managers. This form of working with clients helps to draft the document correctly. After this, the employees will issue another certificate stating that the person can disconnect from the collective antenna.
5. Next, the time of arrival of the master will be agreed upon with the client. At the appointed time and date, the specialist will do all the necessary work. After which it will issue a new certificate stating that the person refused the service and it was disabled.
6. The document that the master left must be taken to the EIRC. Employees will take it into account and starting next month they will not charge a subscription fee.

Experts advise simply turning off the equipment. In the future, if necessary, this will allow you to reconnect to the antenna. Connection and setup for a nominal fee.

Alternative to a collective antenna

The Rostelecom antenna in large cities was beneficial for residents of apartment buildings. It made it possible to view about 50 channels in excellent quality. At the same time, any number of TVs could be located at one address - this did not affect the cost of the subscription fee.

But even with so many advantages, the collective house-wide antenna is outdated and no longer relevant. Because of this, an increasing number of residents began to refuse it. It was replaced by analogue television by Rostelecom. It requires a specific connection:

1. You can lay the cable from the branch to the subscriber's device either openly or closed. But the difference in cost is significant: if in the first case you have to pay 1,200 rubles, then in the second - 5,500 rubles.
2. In order to be able to connect several devices at the same time, you will have to pay an additional 1,600 rubles.
3. In order for an employee to diagnose the equipment and line, as well as carry out its repair, a fee of 1,600 rubles is provided.
4. To be able to go online, you need to pay an additional 1000 rubles.

All this was too expensive and therefore was not widespread. There are several alternative options. Let's take a closer look at them.

Cable TV Rostelecom

It can only be connected to subscribers who have Internet access. By ordering such a service, the client receives equipment. The kit includes a player and set-top box, as well as a remote control for controlling the equipment.

Important! The convenience is that the subscriber himself can connect/disconnect services in his Rostelecom personal account. Also in the personal account, the client is offered new functions that can also be activated if desired.

There are several packages, each subscriber has a choice. They cost differently and include different services. The number of channels also differs.

For subscribers who often watch TV, employees always recommend the maximum package of services; it is convenient because there are no restrictions.

IPTV or interactive television from Rostelecom

In this case, the subscriber will need to connect and set up the operation of the equipment. The equipment set includes a set-top box and a router. The convenience for the subscriber is that he does not have to buy the kit right away, he can simply rent it or pay in installments.

If you have such a television in your home, you can use it not only on the TV, but also on the computer. Moreover, you don’t even have to pay extra to use it on a PC.

Television provides the highest picture quality and excellent sound at any time of the day. Subscribers will also be pleased with the selection of additional functions. Popular, for example, is the function of viewing programs that have already been broadcast during the previous 3 days. Also, when using interactive television, you can rewind programs.

The TV program can be viewed directly on the TV screen, and even those programs that have already aired will be there. There is also navigation through the channels, they are divided into groups and it is possible to highlight those that are most often viewed.

Important! It is convenient to block prohibited channels from children; you can set parental controls depending on the age of the child. In addition, you can read news on social networks at any time.

Satellite TV

This option is suitable for those people who live in areas where there is no 3G or 4G. Sometimes this is the only way they can get high-quality television broadcasting. Until recently, such a service cost a lot of money, but at the same time had low speed. Today, satellite television provides many advantages:

1. Channel selection plus additional functions that are possible thanks to the receiver.
2. Attractive promotions, if you choose which you can save on the subscription fee.
3. Quality of service.
4. Quality picture and sound at any time of the day.
5. Possibility of use in any region of Russia.

But there is also one drawback - satellite television depends on weather conditions.

How to disable the Rostelecom antenna via MFC

As a rule, the television antenna is registered to the owner of the property, so the issue of turning it off will have to be dealt with by him. If for some reason he cannot do this, then it is necessary to issue a power of attorney to one of the relatives. You will need:

Disadvantages of a collective antenna

Since collective television antennas are part of an apartment building, they are essentially common property and their maintenance is usually carried out by management companies or HOAs. But usually the provider is Rostelecom, with which an agreement has been signed for the provision of the service. If the equipment stops functioning, then this company must restore its functionality. Before filing a refusal, it is necessary to clarify which organization maintains the public antenna.

• the number of channels for viewing is limited;
• Only analog TV is supported;
• there is no way to sort available channels;
• navigation through channels is carried out only from the remote control by scrolling or entering the desired number;
• poor image quality.